2023 - Event Assistant - Hotel Rosa Grand, Milano Milano

2023 - Event Assistant - Hotel Rosa Grand, Milano
Milano
Lombardia, Milano

As an

**Event Assistant**, you will serve as a key point of contact for our Guests that are staying at the

**Hotel Rosa Grand** in occasion of a Meeting or Event.

You will be providing them with exceptional service experience.

As Event Assistant you will be expected to perform the following tasks to the highest standards:

- take care of all the organizational part before the event

- ensuring high levels of cleanliness and maintenance of all conference spaces and breakout areas

- oversee the smooth running of the event

- ensuring customer satisfaction

- taking care of post-event with follow up with clients

- issuing and payment of the bill

As Event Assistant, to successfully fit this role, you will be expected to have the following characteristics:

- knowledge of "Opera PMS"

- positive attitude and good communication skills

- ability to anticipate and resolve challenges / complaints

- commitment to delivering a high level of customer service

- excellent grooming standards

- flexibility to respond to a variety of different work situations

- ability to work on your own and as part of a team

- flexibility in the shifts

Language requirements:

- Italian - fluent

- English - fluent

the knowledge of any additional languages will be highly regarded.