Academic Advisor, Aviano Aviano

Academic Advisor, Aviano
Aviano
Friuli Venezia Giulia, Aviano

Job Ref:

10016545

**Location**:

Aviano-Italy

Category:

Advising and Enrollment

Type:

Full time

**Academic Advisor

**UMGC Europe

**Location: Aviano, Italy

**Contingent III, 100% FTE, Full -Time, Pay Grade 003

University of Maryland Global Campus Europe (UMGC) seeks an Academic Advisor.

The Academic Advisor reports to the Regional Director.

Required duties/activities to be accomplished by the Academic Advisor are listed below:

**SPECIFIC RESPONSIBILITIES INCLUDE**:

- Evaluate students' prior learning experience from both traditional and non-traditional sources to provide guidance to students pursuing UMGC Europe certificate and degree programs

- Prepare tentative evaluations based upon students' specific degree goals and provide general advising and curriculum planning to UMGC Europe students

- Participate in outreach events and assist with marketing

- Assist students with registration and actively work with the site staff to improve processes and increase enrollments

- Relay academic policies and procedures in simple and accurate terms to students and education center personnel

- Produce accurate work under pressure

- Understand the needs of the non-traditional adult students

- Be able to synthesize detailed information from various sources

- Display an independent, cooperative, and professional attitude when interacting with internal and external clients

- Other job-related duties as assigned

**REQUIRED EDUCATION AND EXPERIENCE**:

- Bachelor's Degree from a U. S. regionally accredited institution or foreign degree equivalent

- Excellent verbal, written, and interpersonal communication skills and a high level of analytical thinking for identifying and improving complex work projects

- Strong attention to detail, quality customer service skills

- 1 (one) year experience with customer service, counseling/advising, military students or higher education

- Ability to research and solve problems while considering multiple factors

- Knowledge of the military culture

- Successful applicants must be able to pass background check and meet requirements for individual logistic support (ILS)

- Work on nights and weekends may be required

**PREFERRED EDUCATION AND EXPERIENCE**:

- A Master's Degree

- Experience with PeopleSoft, GoArmyEd and SalesForce

- Proficient knowledge of computers including MS Office, Google Online Services, and other computer-based resources to include the Internet

- Previous academic advising or higher education experience

- Minimum of two years availability

**Who May Apply** - Current UMGC employees and applicants currently residing in the Local commuting area with individual logístical support (ILS) - no relocation will be provided.

Applicants must already have and be able to maintain ILS, meaning that they must possess a U. S. military ID card and SOFA card from an external source OR qualify for ILS as described in USAREUR Regulation 600-700, Section III, 7-13.

Criteria under which applicants qualify for ILS are: must serve the US Forces exclusively; are not stateless persons; are nationals of a NATO state, excluding the host nation; are not ordinarily resident or citizen of the host nation.

Must have a valid passport.

**The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination.

UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.

University of Maryland Global Campus (UMGC) is committed to helping safeguard the health of its faculty, staff, students, contractors, and guests.

Because vaccinations reduce the spread of SARS-CoV-2-the virus that causes COVID-19-all prospective UMGC faculty (full-time and adjunct) and staff are strongly encouraged to be fully vaccinated and current with the recommended boosters.

As always, operations at our military locations in Europe, Asia, and stateside will follow the guidance of the U. S. Department of Defense and local commands, and may require proof of full vaccination, unless an exception is approved as a reasonable accommodation based on disability or religion.

If so, a copy of their Approved Exception Letter must be provided before the start of their employment.

Failure to provide proof of vaccination or show proof of exception may result in the offer of employment being rescinded.