Account & Billing Advisor For Italian Speakers
This is your chance to work with one of the Big-Four technology companies!We are looking for Italian-speaking candidates to assist customers with account billing issues of the company's services. Successful applicants will be working with one of the Big-Four tech companies in a perfect working environment. As a member of this team, you will be communicating with customers from Italy to provide support for account billing issues after following complete training by certified instructors. About the job:Communicate with customers from ItalyHandle billing-related issuesManage secure customers' accountsEscalate unresolved cases by contacting 2nd level support Interaction ExpertsMaintain high customer satisfactionCandidates should be able to solve issues that customers face, providing customer satisfaction while having a good team spirit. In addition, roundtables, meetings self-guided training help Interaction Experts stay up-to-date with products new services.
Supervisors are always there to help!Candidates should meet the following requirements:Excellent verbal writing skills in ItalianAdvanced English knowledgePrior customer support experienceFamiliarity with the world of technologyWhat we offer:Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment - all at no cost to you)Competitive monthly salary + 2 extra salaries per yearReferral Program: Bring a Friend and get up to €3. 000 depending on the languageHealth care benefits and numerous other discountsFull training by certified instructorsProfessional growth development opportunitiesSpecial events as well as community social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or ageMoreover, this is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide.
Join our big family of more than 12, 000 people from 110+ nationalities.
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