Account & Billing Advisor For Italian Speakers
This is your chance to work with one of the Big-Four technology companies!
We are looking for Italian-speaking candidates to assist customers with account & billing issues of the company's services.
Successful applicants will be working with one of the Big-Four tech companies in a perfect working environment.
As a member of this team, you will be communicating with customers from Italy to provide support for account & billing issues after following complete training by certified instructors.
About the job: Communicate with customers from ItalyHandle billing-related issuesManage & secure customers' accountsEscalate unresolved cases by contacting 2nd level support Interaction ExpertsMaintain high customer satisfaction
Candidates should be able to solve issues that customers face, providing customer satisfaction while having a good team spirit.
In addition, roundtables, meetings & self-guided training help Interaction Experts stay up-to-date with products & new services. Supervisors are always there to help!
Candidates should meet the following requirements:
Excellent verbal & writing skills in ItalianAdvanced English knowledgePrior customer support experienceFamiliarity with the world of technology What we offer: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment - all at no cost to you)Competitive monthly salary + 2 extra salaries per yearReferral Program: Bring a Friend and get up to €3. 000 depending on the languageHealth care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age
Moreover, this is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. Join our big family of more than 12, 000 people from 110+ nationalities.
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