Account Director Milano

Account Director
Milano
Lombardia, Milano

Account DirectorReference: FEB20258352 Expiry date: 16:49, Wed, 5th Mar 2025

Location: Milan

Salary: Competitive

Benefits: Competitive

Job Purpose: As the client's Account Director, this role will create long-term, trusting relationships with our key customer and oversee all activities related to the sourcing, management, and reporting of all categories identified within the scope of services for LINK. To oversee, manage, and take ownership of the relationship centrally and in key markets delivering a range of promotional item/gift projects for the clients, showcasing best-in-class innovation, creativity, and project delivery. Ensure we are seen as the preferred partner for all POS, promotional, and print materials. Key Administrative Responsibilities: Ensure invoicing is done in a timely manner. Monitor, manage, and track client Region Age Debt. Key Direct Responsibilities: Oversee all transactions to ensure they are managed, controlled, checked, and delivered to the highest standards. Own the commercial performance of the account and ensure that forecasting and financial reporting are submitted accurately and on time. Ensure customer service is a priority. Identify and resolve all issues. Support MI reporting and QBRs. Based on customer briefs, initiate all product development and source new concepts in collaboration with the Operations team. Maintain and update the database of local suppliers and manage the relationships. Oversee the team and ensure they process all orders and invoices. Work with the team to produce accurate customer quotations and ensure quality samples and artwork for proposals. Manage SLAs and KPIs set and ensure that there is regular communication regarding order status to all departments to ensure timely delivery of orders. Provide innovation as it pertains to your clients. Constantly seek growth outside of contractual areas. Team leadership, management, and succession planning. Soft Skills Required: Client Relationship Management. Problem-Solving. Hard Skills Required: Budget Management. Local Market Knowledge. Data Analysis and Reporting. Admin / Commercial Ratio: 50% Commercial : 50% Admin

Our organization is dedicated to fostering a workplace environment that values diversity and inclusion. We actively seek to attract, recruit, and nurture talent from a broad spectrum of backgrounds, each contributing unique perspectives, ideas, and experiences. Our goal is to cultivate a productive and inclusive atmosphere that represents various cultures and groups, where everyone is given an equal opportunity to thrive.

Your needs and preferences are important to us, and we are committed to ensuring an equitable and accessible recruitment process. If you feel you need any reasonable adjustments to be made in order to apply for a vacancy at Link, please contact us at ******.

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