Account Director / Executive Expert In Luxury Packaging Milano

Account Director / Executive Expert In Luxury Packaging
Milano
Lombardia, Milano

Account Director / Executive Expert in Luxury Packaging Founded with a commitment to excellence, this company specializes in delivering innovative and sustainable packaging solutions for luxury and specialty brands worldwide. Known for its premium quality and attention to detail, the company partners with some of the most prestigious brands in sectors like fashion, cosmetics, and high-end retail, providing custom packaging that enhances brand value and elevates customer experience. Role Summary This position is responsible for developing, implementing, and managing both new and ongoing business across the Europe Zone. The role will lead efforts to achieve targets in sales, profitability, and customer satisfaction, aligning with the overall business objectives in the region. Key Responsibilities Drive business development initiatives in the luxury and specialty retail sectors across Europe. Oversee and maintain relationships with existing clients in the region. Lead the account team, fostering a collaborative and proactive approach. Serve as the primary point of contact between key clients and suppliers, ensuring seamless communication and collaboration. Address and resolve project management issues, ensuring they are tracked, documented, and communicated to relevant parties both internally and externally. Lead the execution of new business initiatives, whether onboarding new clients or managing project launches, coordinating with implementation teams to ensure smooth transitions. Develop systems and tools to effectively manage international client, vendor, and product data. Provide project management expertise to clients, senior leadership, suppliers, and international personnel, ensuring expectations are met consistently. Monitor and respond to all client inquiries, concerns, and opportunities, ensuring a high level of service. Support department initiatives and special projects as directed by senior leadership. Cultivate a positive working environment, reinforcing a strong team dynamic with both colleagues and clients. Manage client accounts post-implementation, ensuring satisfaction and continued success. Promote awareness of international business practices and best practices within the department. Identify and pursue opportunities for growth within new sectors in packaging. Qualifications Proficiency in multiple languages: English and Italian are required; French is a very nice to have, with Spanish as an asset. Strong analytical and problem-solving skills. Excellent communication abilities, including writing, speaking, and presentation skills. Project management experience, with a demonstrated ability to coordinate effectively with diverse groups. Ability to engage with diverse audiences and cultural backgrounds. Strong skills in planning, organization, and client relations. Fast learner with a resourceful approach to new challenges. Bachelor's degree in business or equivalent experience. Willingness to travel as needed. Proficient in digital tools and applications, including internet and e-commerce platforms, database management, spreadsheets, word processing, and presentation software. Competitive Compensation : Attractive base salary with performance-based incentives. Comprehensive Health Coverage : Medical, dental, and vision insurance plans to support your health and well-being. Retirement Plan : Contributions toward retirement savings to help you plan for the future. Generous Paid Time Off : Vacation days, sick leave, and holidays to maintain a healthy work-life balance. Professional Development : Opportunities for training, courses, and seminars to support continuous learning and career advancement. Travel Opportunities : Engage in business travel across Europe, experiencing diverse cultures and markets. Flexible Work Environment : Options for remote work, depending on business needs, to support productivity and work-life balance. Wellness Programs : Access to resources and programs aimed at promoting a healthy lifestyle. Seniority Level : Mid-Senior Level Employment Type : Full-Time Job Function : Sales and Management Industries : Packaging and Containers Manufacturing and Wholesale Luxury Goods and Jewelry J-18808-Ljbffr