Account Executive Central Government Industry
Our mission is to empower every person and every organization on the planet to achieve more.
We aspire to build the experiences and solutions that make it possible for every professional in any business or role to be much more productive.
We're fueling digital transformation in order to make a difference in people's lives and in organizations across the globe.
Be part of a dynamic, world-class community that will enable you to learn, collaborate, and contribute with the top minds in the industry.
You will continue to build and foster our relationship with our customers and you will be at the forefront of their digital transformation.
Be the visionary that takes their leaders on a journey but use your strong industry and business acumen to make those dreams of today, tangible business outcomes of tomorrow.
All of this will require you to orchestrate a large team that you will lead through influence without authority, and together, you will challenge things that were never thought possible.
You will be the customer outcomes leader who sets the strategy and direction, drives action, and progress toward objectives and value realization.
The Account Executive at Microsoft leads our most valued customers into the digital age.
Embracing a challenger mindset, the successful Account Executive manages, orchestrates and leads their virtual teams and closes opportunities with customers that produce transformative business outcomes.
The Account Executive will be responsible for the following:
**Customer Outcomes Manager
- Understands customer drivers and business outcomes of digital transformation and contributes to Digital/transformation with the customer; initiates conversations with customers on digital transformation for assigned accounts.
Ensures line-of-business wins are captured (e. g. , testimonials) for referencing.
**Sales Leadership Pivoting to Industry
- Develops an understanding of the customer's industry and the needs of each assigned account and identifies opportunities to drive optimizations and new digitalization solutions/ideas based on their needs and strategies; works on behalf of the customer.
**Executes on Account Plan & Goals
- Manages and executes plans for multiple accounts to ensure Microsoft targets and customer business needs are met; coordinates with extended virtual teams and holds self and the team accountable for executing on plans and meeting customer needs; outlines revenue targets to deliver on account plans; orchestrates extended team and embraces partners to scale business; ensures sales consumption and adoption goals on target.
**Responsibilities**:
**Customer Engagement
- Builds and maintains relationships with executives and business and technical decision makers at high levels of the customer's organization to establish alignment on mutual goals and trust in future interactions.
Seeks to deepen relationship with customers during interactions by being customer-focused and consistently honoring commitments and connecting the customer to Microsoft executives.
Partners with them to foster trust and brand growth and loyalty through multiple levels (e. g. , managers, executives) of the customer's organization in the assigned accounts.
Assists partners in joint-selling by establishing joint desire to create new go-to markets by starting to build relationships in new markets (e. g. , Vice President).
- Proactively develops a strong understanding of the customer's industry and priorities for each assigned account, identifies opportunities to drive optimizations and new digitalization solutions based on customer's strategies, and presents solutions/ideas based on customer insights.
Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed.
- Understands customer drivers of digital transformation and leads new opportunities and orchestrates internal teams to accelerate the customer's digital transformation.
Engages with customers to lead strategic technology direction/transformation within assigned accounts customer.
Ensures line-of-business wins are captured (e. g. , testimonials) for referencing.
**Account Management
- Develops and oversees the execution of account plans for multiple accounts to ensure Microsoft revenue targets and customer business needs are met.
Drives accountability to deliver on account plans among the extended virtual teams and internal industry experts.
Leads extended team and embraces partners to scale business by understanding partner goals and creating an interested in mutual business growth.
Ensures sales consumption and adoption goals on target.
- Engages with internal and external stakeholders on business planning to review and plan for accounts.
Set priorities, focus, and resources and strengthens operations, ensuring that the extended virtual team and other stakeholders are working toward common goals.
- Anticipates moves within assigned accounts, as well as potential problems and ways to m
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