Account Executive - Service Cloud Milano

Account Executive - Service Cloud
Milano
Lombardia, Milano

Job Category **:Sales

**Job Details**:

**Department Description**:

**Role Description**:

The Senior Account Executive (Service Cloud) must demonstrate the ability to build large solution sales by working proactively and collaboratively with the entire core Sales teams & Channel partners/System integrators within Large Accounts and Small and medium Business.

This Account Executive will formulate and implement a Service Cloud sales strategy within an assigned region and industry, share intelligence with the core sales teams to increase their capabilities and with the objective to drive revenue growth in these regions.

They will work in partnership with the existing Servuce Cloud Team, core AE's and RVP's in the regions, and carry the Service Cloud quota for their region.

**Your Impact**:

- Identify and develop Key Accounts to establish ongoing business based partnerships to create sustainable revenue stream and enable Account Executives to close business

- Develop and implement successful Service & Support sales programs and campaigns.

- Create new leads from prospecting efforts as well as create and execute campaigns and events.

Drive sales campaigns in the vertical to create opportunities and long term revenue growth

- Actively participate in key deals, strategy, execution, and building customer and external Partner relationships

- To leverage business from New & Established relationships.

- Work with other Service Cloud functions such as Product & Industry Strategy and Channel to represent and inform about the needs of the Customers

- Manage relationships for some of our major customers in your area of expertise

- Overachieve on Annual sales quota targets.

- Work with the industry's best product marketing team to define the Service Cloud go-to-market strategy and assist in relation to relevant Events

- Evangelise the Connected Customer Experience for the customer service solutions market.

- Work with product management and provide feedback to distill key functionality and benefits into core product marketing messages.

**Basic Requirements**:

- Extensive ability in selling Customer Experience or Service and Support solutions.

- Consistent track record of success selling Enterprise Software solutions

- Consistent over-achievement against quota.

- Experience working in a Multi-channel sales environment

- Proven ability to work well as part of an extended sales team and to lead initiatives.

- Ideally from software/solutions sales background

- Be creative with strong problem solving skills and the ability to succeed in a fast paced environment.

- Strong written, verbal, and presentation skills.

- Fluency in English and Italian

- Degree or equivalent relevant experience required.

Experience will be evaluated based on the core proficiencies for the role (e. g.

extracurricular leadership roles, military experience, volunteer roles, work experience, etc.

)

**_- Knolwedge of Telco & Media Industry Sector will be a strong plus _

**About Salesforce**:

- Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM).

Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way.

We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

_

- Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality.

By making technology more accessible, we're helping create a future with greater opportunity and equality for all.

This has taken our company to great heights, including being named _one of the FORTUNE "100 Best Companies to Work For®" 2020 — 12 years in a row.

_

- There are those who choose to work with the best and brightest.

And then, there are those who want to do more than just a job.

They are the ones improving lives, not only their careers.

Having an impact now instead of later.

Doing something that's so much bigger than themselves, an industry, and their company.

_

- We believe everyone can be a Trailblazer.

Join Salesforce and discover a future of new opportunities.

_

- LI-Y

**Accommodations**:

**Posting Statement**:

At Salesforce we believe that the business of business is to improve the state of our world.

Each of us has a responsibility to drive Equality in our communities and workplaces.

We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Learn more about Equality at Salesforce and explore our benefits.

Salesforce, Inc. and Salesforce. org are Equal Employment Opportunity and Affirmative Action Employers.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability st