Account Manager Milano

Account Manager
Milano
Lombardia, Milano

Contract Type

Fixed term

Location

Milan

About the Role and the Team

In the Revenue and Operations department, the mission is to promote, sell, onboard, and service the products built by our technical teams and departments. This means a deep focus on a 360-degree commercial strategy that helps take new products to market and promote and maximize clients' usage and experience with existing products.

As a member of the Italy team, you will be reporting to the Country Manager as a maternity cover and part of an Enterprise Account Team consisting of 2 local team members as well as many more colleagues from all over the world.

As this is a maternity cover, the original role is a 12-month fixed-term contract. However, we are committed to transitioning it to a permanent position before the contract term ends, provided you demonstrate your value as a key team member who aligns with and fully embraces our company value.

You will be responsible for a subset of existing clients in the Italian market, with a focus on driving business growth through the optimal use of Adform's platform and products. Your goal is to ensure an exceptional customer experience while positioning Adform as the leading AdTech company.

In our team, we believe in building customer relationships grounded in trust, appreciation, and transparency, working as true partners with stakeholders across the organization—and having fun along the way.

We hope you are ready to change the game! Be ready to: Lead some of our biggest direct clients in a strategic and structured manner Work closely with our clients and their agencies to support their needs and unlock their full potential. Drive growth by encouraging clients to adopt additional components of Adform's full-stack technology platform Collaborate closely with Client Support teams and relevant stakeholders to ensure clients' goals are met in the most effective and optimal way, while finding new solutions, solving problems, and maintaining high-quality service delivery Stay up to date with the latest market and industry trends, events, and client prospects Attitude First. Everything else will follow. We can grow together faster if you have: 1-4 years of experience in the online advertising industry; a background in programmatic advertising and consulting clients on digital marketing strategies Confidence in presenting solutions and negotiating effectively A proven track record in meeting sales goals, along with strong planning and forecasting skills (a plus) Experience in Customer Success Management, including running and growing accounts (a plus) A customer-centric attitude Strong networking skills and the ability to build new relationships A structured, problem-solving mindset A proactive, can-do approach Excellent verbal communication skills, both with clients and within the team Fluency in English and Italian, both written and spoken A passion for living and breathing Adform's principles: Focus on Client Value, Act with Integrity, Take Ownership, Show Care, Be a Team Player, Stay Ambitious, and Stand Tall Our promise to you: You'll be surrounded by a dynamic, inspiring and international environment that puts client value in focus We behave with decency. We strongly commit to fostering an inclusive and diverse work environment so we encourage applications from candidates of all backgrounds, experiences, and identities You'll be given challenging and unique tasks with a creative approach to problem-solving and ownership We are team players and work closely with different teams to reach common goals Being ambitious is what helps us grow and we want to share our future ambitions with You We stand tall by acting with courage and treating every mistake as a valuable lesson Adform cares about You so we offer a competitive compensation package incl. family benefits, travel benefits, lunch vouchers, mobile phone allowance, company events and much more. Join us to explore the full experience!

Adform is an equal opportunity employer with a global perspective. We remain committed to creating an environment that not only respects different backgrounds but celebrates them too. We believe that diversity in all its forms enhances our teams' creativity, innovation, and effectiveness, and therefore we value different backgrounds, perspectives, and skills.

We are committed to creating a work environment where Adform employees feel valued for who they are and what they can contribute, free from any type of discrimination.

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