Account Manager Milano

Account Manager
Milano
Lombardia, Milano

What you will do**:

- manage accounts of the clients;

- cooperate with the largest brands from the market in Italy;

- meet clients face-to-face regularly to ensure premium customer service;

- create campaign strategies in a variety of industries based on data analysis, your own creativity and client needs;

- adhere to the company goals related to campaign management (i. e.

keep an eye on campaign margin and scale);

- respond to customer requests and inquiries in a professional and timely manner;

- regularly report campaign status for the largest clients and provide improvement ideas to the direct manager;

- take care of customer success and long-term relationship;

- provide specific information regarding company's services and products;

- assist customers in the process of launching ad campaigns;

- obtain, review and process orders; ensure timely payments for our services.

**Requirements**:

- experience (3 + years) in digital advertising;

- preferably experience working in adtech, advertiser or agency (online area) both on performance and awareness campaigns

- experience in video advertising advantageous;

- bachelor's degree or similar;

- interest in digital marketing/ e-commerce;

- working experience with MS Office Word, Excel, PowerPoint;

- knowledge of customer support tools and processes;

- ability to identify and understand customer needs and requirements;

- excellent analytical and problem-solving skills;

- well-developed verbal and written communication skills;

- multi-tasking, high level of energy, resourcefulness;

- high level of motivation and willingness to learn;

- positive, can-do attitude;

- proficiency in Italian and advanced command of English (C1 level).

**We offer the chance to work**:

- A unique opportunity to join a creative, dynamic company in online advertising!

Founded in 2012, the RTB House team comprises 1000+ specialists in over 30 locations around the world.

It serves more than 3, 000 campaigns for clients across the EMEA, APAC, and Americas regions;

- Our Italian office was established in 2019 and we now boast more than 80 clients in a continuously expanding team.

Become a part of the most exciting success stories in the Ad Tech industry;

- Competitive salary;

- Flexible working arrangements ensuring a real work-life balance;

- An amazing onboarding process to make sure you are equipped with all the necessary knowledge and tools to excel;

- Numerous opportunities to build your own path of self-development;

- Unique learning opportunities from commercial and HQ business support teams;

- Frequent team building events and trips away!

Work in a truly international environment with dynamic people in one of the fastest-growing segments of online advertising!