Account Manager
We are currently looking for an Account Manager to join our team, to cover sales in three regions:
Marche, Molise and Abruzzo. What you will be doing on a daily basis:
Relationship Development:
Increase competitive advantage and drive customer satisfaction by building trust and developing strong relationships.
Add value in every interaction by working together with customers and internal teams to develop beneficial solutions for their business.
Provide higher and differentiating value not by what you sell - but by 'How' you sell. Targets:
Meet/exceed IOP for sales and margin.
Develop awareness / sales in the VWR Private Label range to increase margin. Strategy Implementation:
Demonstrate strategic agility in approach to customers and projects (solutions must be tailored to meet individual customer needs).
Implement agreed strategies across defined accounts while maintaining and developing existing business. Business Development:
Drive new and existing opportunities by managing territory appropriately to maximise number of customer visits.
Call customers frequently to create opportunities for selling the VWR portfolio of products.
Understand customer profile, be able to identify trends and opportunities that will generate sales. Utilise VWR Resources:
Utilise local and global internal (cross-functional) and external contacts to help achieve targets.
Utilise VWR CRM database to manage customer relationships, interactions and information that will increase effectiveness and aid sales. Planning/Forecasting:
Plan, forecast and achieve objectives and Key Performance Indicators in territory/ accounts, using pre-call planning for increased effectiveness. Performs other duties as assignedQualifications (Education/Training, Experience and Certifications)BA/BSc or equivalent essential3+ years of experience in a complex sales environment, where multiple clients are involved in the purchasing decision and there is a solution based selling approach. driving growth with a consultative, strategic selling approachExperienced in working in a fast paced and targeted environment, with high team interaction, routinely interacting with customers, manufacturers and colleaguesBusiness-to-business sales experience, preference may be given to those with distribution experience and a scientific background and/or having worked in a laboratory or research environmentDemonstrated capability to effectively utilize best in class selling processes and technology platforms including CRM ToolsWhat you will need to be successful at Avantor:
KnowledgeA good understanding of company' products, promotions, services
- and solution offerings for customersMust have an in-depth understanding of relationship types and buyer behaviorsBroad understanding of VWR Product & Service portfolioIn-depth understanding of the different VWR functions and their roleFluent in oral andwritten English, preferably 1 or 2 more languagesSkillsAbility to develop mutually beneficial relationships and drive strategic conversations with CustomersA clear ability to manage customer interactions professionally by demonstrating excellent listening and organisational skills, and by using probing questions and reflective language to engage customers and build trustOutstanding interpersonal skills with the ability to manage various buyer types and personalities (e. g.
technical-, user-, and economic buyers)Strong organisational skills that drive projects forwardIs able to synthesize and integrate sales data to support management decisionsAbility to work independently and successfully manage time and territoryStrong ability to negotiate large account pricing strategies / contractsAbility to handle difficult situations effectivelyAbility to manage stressAbilities and Competencies:
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