Account Manager Bardi

Account Manager
Bardi
Emilia Romagna, Bardi

Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130, 000 passionate employees working in 30 languages across 4 continents and 25 countries.

Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions - including acquisition, retention, customer service, technical support, and collection - all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies.

Headquartered in Madrid, Konecta delivers global revenues of approximately €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.

**Posizione**:

Your duties and responsibilities

- Approach the market as "hunter" role for business development of new potential customers and lead generation

- Interact and nurture relationships with clients, while ensuring their needs are met in the best interest of the clients and the Company

- Identify and qualify up-selling and cross-selling opportunities

- Deliver proposals, and develop account plans with high quality standards and in a timely manner

- Collaborate with the sales team and the other functions within the Company (i. e. , Operations, Finance, Procurement)

- Keep records and maintain documentation of client interactions

- Contribute to manage all the commercial documentation according to Company standard templates and processes

- Ensure diligence and thoroughness for both internal and external communications, analysis, and processes

Other duties

We might ask you to perform other tasks and duties as your role expands.

**Requisiti**:

Your skills, experience, and qualifications required

- Bachelor's degree in Computer Engineering or similar

- Interest and availability to take on increasing tasks of commitment and responsibility within complex projects

- Three to seven years of experience in sales with C-level standing

- Preferred experience in financial services, consulting, ICT business and BPO

- Propensity for innovation and business development

- Excellent interpersonal skills and knowledge of the Italian and English languages

- Outstanding communication and negotiation skills, aptitude for teamwork and strong customer orientation

- Advanced knowledge of Microsoft Office 365 and Google Suite

**Altre informazioni**:

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