Account Manager - Columbia, Sc (Shakespeare) Firenze

Account Manager - Columbia, Sc (Shakespeare)
Firenze
Toscana, Firenze

Columbia, SC, USA Req #1174

Monday, November 18, 2024

SHAKESPEARE COMPANY LLC, a Jadex Inc.company, is a US-based manufacturer of both industrial and consumer products for a wide variety of industries and applications.

Shakespeare industrial products are tailored to the customer's unique needs and include custom engineered nylon resins, performance monofilaments, and conductive fibers used as raw materials in finished goods ranging from automotive components to medical applications. The company operates under the Shakespeare, Rino-Tuff, and Weed Warrior brands in the lawn & garden category and is a major player in the mass merchant channel as the primary universal fit solution for trimmer line, heads, and accessories. The brand is known worldwide within the marine electronics industry for marine radio antennas with a portfolio of connectivity solutions and accessories to help keep boaters connected and safe. Maintaining communications is of utmost importance to military forces across the world and Shakespeare's line of military antenna products plays a critical role in achieving mission success.

Position Summary Reporting to the Business Director - Polymers & Filaments, the Account Manager's primary responsibility is to maintain and develop relationships with new and existing customers for Shakespeare's Polymer and Filament accounts. The Account Manager strives to increase sales to maximize profitability and identify new product application opportunities. This position is responsible for having a deep understanding of customer needs and creating value with the customer by providing expert on Shakespeare product. The Account Manager is expected to consistently provide excellent customer service and represent the customer's needs within the organization to ensure customer satisfaction and sales growth. This position reports directly to the Director of Polymers and Filaments and interacts with Supply Chain, Scheduling, Production, R&D, Quality Control and Shipping to assure customer expectations are met.

Essential Functions Manage customer experience from initial order to fulfillment through interactions within the companyResponsible as main contact for designated client communicationsProvide product recommendations and quotationsManage product offering to optimize profitabilityProvide volume and sales forecasts (weekly, monthly, quarterly and yearly)Coordinate efforts in supply chain, production, and shipping to meet customer needs and business objectivesEnsure customer issues are dealt with promptly and efficientlyMaintain a pipeline database of current viable new business opportunities and statusPreparation of the annual Business Plan for the product lineIdentify new product application opportunitiesSecondary Functions Provide regular input and reporting on all account activity to management, including status and call reports, forecasting and new business goalsIssue required documentation for customer issues, product changes, and sample requestsRequirements: Bachelor's degree (Materials, Chemical, or Mechanical Engineering preferred)A minimum of 5 years of Product or Account Management experience. A background in man-made fiber extrusion or nylon engineered polymers sales is preferredExtremely detail oriented, results driven, persistent and a skilled negotiatorExcellent written and oral communication skillsProficiency in the Microsoft Office suiteAbility to travel up to 50% (some overnight)Specifics: Competitive salary and bonus structureFull benefits package401K with matchStrong vacation and corporate holiday policyJadex Inc and its Businesses do not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

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