Account Manager - Italy Milano

Account Manager - Italy
Milano
Lombardia, Milano

Job Title**:

**Department**:

**Location**:

**Reports into**:

Account Manager (IT)

Sales

Milan, Italy (Hybrid)

Head of Sales

**Company overview**:

With over 20 years' experience in e-commerce, digital marketing and consumer analysis, Kelkoo Group is a global data-driven marketing platform that connects consumers to products and provides qualified traffic to online retailers.

We operate in 39 countries worldwide and offer traffic acquisition solutions to Publishers, delivering highly qualified leads to their online shops, as well as monetization solutions to publishers, enabling them to earn money from displaying our Publishers' products on their websites.

Kelkoo Group is a professional and friendly environment.

We have a passionate and multicultural team of 200+ employees located across our European offices in London (corporate headquarters), Paris, Grenoble, Milan, Oslo, Hamburg, Rotterdam and Madrid.

**Role overview**:

As an Account Manager for IT at Kelkoo you will be responsible for the whole customer life cycle.

You will ensure that the merchants are developing their presence on our website and throughout our network.

You will also be responsible for optimising the merchant's campaign together with a help from our Traffic Team.

**Responsibilities

- Develop strong relationships with IT merchants & become a trusted partner to clients who see you as their go to person to deliver all of their needs.

- Work closely with the Biz Team to ensure professional onboarding of merchants.

- Work closely with the Traffic Team to ensure quality traffic is delivered to these merchants.

- Demonstrate the ability to develop the right strategy with all your accounts and create upsell opportunities.

**About You

- Excellent internal and external customer relationship and interpersonal skills.

- Team player with strong work ethic and ability to adapt to and drive change.

- Commercially minded.

- Strategic thinker.

- You enjoy working with data and are comfortable analysing large data sets and be able to present results to clients in an easy to view format.

- You are detail orientated with a focus on delivery as well as on commercials

- You are motivated, self-starter that embraces challenges and is able to think of resolutions to issues

- Ability to strongly influence those outside direct control for positive results.

- Displays respect to all colleagues and encourages this behaviour in own team.

- Able to deliver at a consistently high level in a demanding, commercial environment.

- Manages conflict in a positive and assertive manner for the best outcome.

**Requirements**:

- 1-3 years sales experience, preferably B2B within tech/media/internet.

- Must be fluent in English (any additional European language is always a bonus!

)

- You are proactive and are comfortable selling the right solution to the client.

**Academic Background**:

- Strong academic background - graduate preferred.

**Kelkoo Benefits

- A supporting, fun & friendly team of hard-working people

- Expand your holiday or your horizons and work abroad for 2 weeks each year

- Internet connection