Account Merchant Processing Services En/Es Milano

Account Merchant Processing Services En/Es
Milano
Lombardia, Milano

We are looking for an experienced **account specialist** to manage our premium Italian and international merchants that leverage our technology to operate their gift card business.

**Main responsibilities

- Manage the relationship with his/her counterparts at the merchant side

- Understand and manage merchant needs, anticipate issues, identify opportunities for new business and gather the related requirements

- Support the Sales department to prepare offers and finalize/negotiate contracts

- Coordinate service delivery in cooperation with other departments (e. g.

IT, Procurement, Finance) in accordance with the relevant service offers and contracts

- Fully understand the functionalities of our platforms dedicated to the merchants (training will be provided)

**Skills & experience

- 2-3 years of experience in a similar account/PM role (functional)

- Experience in mass-market retail and retail businesses, including ecommerce

- Experience in digital marketing

- Knowledge/experience in the gift card business

- Excellent communication and positive attitude

- Fluent English (level C1)

- Fluent Spanish (level C1)

**Work location

Our headquarter is in Milan (Italy), but both smart and remote working may be allowed.