Account Solution Engineer
Job Category: SalesAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM.
Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.
If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place. As an Account Solution Engineer, also known as a "Presales Consultant, " "Sales Consultant", "Pre-Sales Engineer", "Sales Engineer" or "SE", you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience.
You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. Responsibilities:Coordinate and lead the entire solution cycle through close collaboration with other teams. Understand the customer's needs and establish Salesforce's product as the best solution that solves unique challenges. Convey a deep understanding of the client's industry and technology as it pertains to Salesforce's solutions. Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value. Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position. Attain quarterly and annual objectives assigned by management. Respond efficiently to RFPs. Lead the technical side of the sales cycle. Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives. Required Qualifications:Experience implementing Digital Transformation strategies and delivering increased success to their customers. Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization. Proven oral, written, presentation, and interpersonal communication and relationship skills. Proven time management skills in a dynamic team environment. Ability to work as part of a team to tackle problems in dynamic, energizing environments. Inquisitive, practical, and passionate about technology and sharing knowledge. Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles. Good at explaining ideas and finding ways to keep people's attention. Willing and able to travel occasionally. Fluency in both English and Italian. Preferred Qualifications:Understanding the business requirements of customers within multiple industries and being knowledgeable on industry-specific solutions. Salesforce Product knowledge and certifications.
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