Administrative Assistant (M/F/D) - Autodoc Pro Italy Milano

Administrative Assistant (M/F/D) - Autodoc Pro Italy
Milano
Lombardia, Milano

Administrative Assistant (m/f/d) - AUTODOC PRO ItalyJoin to apply for the Administrative Assistant (m/f/d) - AUTODOC PRO Italy role at AUTODOC.

Company Description

AUTODOC is the largest and fastest growing auto parts ecommerce platform in Europe, present across 27 countries with around 5, 000 employees.

AUTODOC generated revenue of over €1. 3 billion in 2023, supplying more than 7. 4 million active customers with its 5. 8 million vehicle parts and accessories for car, truck, and motorcycle brands.

Job Description

As Administrative Assistant (m/f/d), you report to the AUTODOC PRO Head of Italy and provide comprehensive administrative support to ensure efficient business operations.

The position facilitates seamless communication and coordination between HR, managers, and other departments.

ResponsibilitiesAdministrative Integration ManagementFollow up recruitment processes by working closely with HR and departmental managers to ensure timely and effective hiring. Maintain and regularly update the employee dashboard and organizational chart to accurately reflect current staffing and organizational structure. Team Equipment ManagementOversee inventory management and procurement of work clothing and equipment for the team. Collaborate with central operations to plan and acquire necessary technology resources, including smartphones, computers, and accessories. Manage service provider relationships for the procurement and allocation of SIM cards; track distribution and usage. Assess needs for additional equipment purchases and initiate orders as required. Vehicle Fleet AdministrationCoordinate vehicle rentals and ensure proper tracking of rental schedules and usage. Manage fuel card distribution and usage to support team mobility and ensure cost-effective operations. Supervise the administrative handling of vehicle accidents, including reporting and follow-up to facilitate timely resolution. Field Feedback and Customer Support ManagementIdentify and report website functionality issues, including bugs and navigation problems, to improve user experience. Handle customer complaints, inquiries, and other issues by providing timely support and follow-up. Assist users with extranet-related issues, troubleshooting as needed. Monitor and resolve post-sale issues in collaboration with the Contact Center and relevant service providers. Manage catalog content accuracy by addressing errors such as missing photos and incorrect product information based on customer feedback. General Administrative SupportProcess subsidiary invoices and submit to the accounting agency for timely reconciliation. Organize and coordinate travel arrangements, meetings, and seminars to support operational needs. Provide comprehensive administrative support to subsidiary managers as needed. QualificationsBachelor's degree in Business Administration, Management, or a related field (or equivalent work experience). Experience (2+ years) in an administrative or assistant role, ideally within a dynamic, cross-functional environment. Experience with equipment, fleet, and inventory management is a strong plus. Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and experience with database management. Excellent verbal and written communication skills in Italian and English. Strong organizational skills with a meticulous eye for detail and accuracy. Ability to manage multiple priorities, meet deadlines, and adapt to changing business needs. What do we offer? Competitive salaries based on your professional experience. Fast growing international company with stable employment. Annual vacation and 1 additional day off on your birthday. Mental Wellbeing Program with OpenUP. Opportunities for advancement, further trainings, and coaching. Referral Program with attractive incentives. Flexible working hours and hybrid work. Join us today and let's create a success story together! Seniority levelMid-Senior level

Employment typeFull-time

Job functionAdministrative

IndustriesTechnology, Information and Internet

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