Administrative Services Assistant
We are looking for a Administrative Services Associate, Receptionist for our two offices based in Lucca, that serves visitors welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system, enhances effectiveness by providing information management support.
Essential Duties and responsibilities:
- Directs visitors by maintaining employee and department directories and giving instructions- Takes and delivers messages or transfers calls to voice mail- Maintains security by following procedures, monitoring logbook, issuing visitor badges. - Maintains department schedule by keeping calendars, arranging meetings, conferences, teleconferences, and travel. - Assist colleagues with administrative tasks when needed- Keeps continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. - Organizes work by reading and routing correspondence, collecting information, initiating telecommunications- Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. - Provides excellent customer service- Prepares reports by collecting information
Job Qualifications:
- High school diploma- Verbal and written communication skills- Excellent customer service skills- Knowledge of Microsoft Office, specifically Excel, Outlook, Word, and Microsoft Teams- Great attention to detail and ability to multi-task. - Data entry skills. - Fluent in Italian and good knowledge of English
What do we offer you at CCH Tagetik part of Wolters Kluwer? English classes and full access to E-learning platforms such as Pluralsight, LinkedIn Learning and Udemy. - Continuous training plans provided through in-person courses, certifications, training-on-the-job, webinars. - Performance plans where we would like to determine which career path you prefer to follow. Annual performance and salary reviews. - Community and teambuilding events like the global code games, network events and Wolters Kluwer value days.
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