Administrative Support Advisor, Genoa GENOVA

Administrative Support Advisor, Genoa
Genova
Liguria, GENOVA

RINA is currently recruiting for a Administrative Support Advisor to join its office in Genoa, Italy within the Consulting Planning, Monitoring & Business Support Division. Mission A Business Support Advisor is essential in ensuring smooth operations through efficient management of administrative tasks. From formatting and organizing key documents to managing suppliers' data and supporting project documentation, this role is pivotal in maintaining seamless business functions and high internal customer satisfaction. Key Accountabilities General Secretariat: formatting and recording proposals, reports, letters, and various documentation Documentation Support for Tenders and QOHSE Office Supplies Management: ordering office stationery and hygiene materials. Maintenance Tickets: entering tickets for maintenance requests. Supplier Qualification Management: sending emails with forms, checking received forms, and forwarding to the corporate service for supplier inclusion. Customer Data Management in CRM: entering customer records in the CRM system. RDA and ODA Management: Entering productive RDAs and releasing ODAs from framework contracts; entering non-productive RDAs. Documentation Preparation for Visas: preparing documents for passport visas and document validation at consulates. BTM and Travel Management: managing travel arrangements for consultants Internal Training Courses Management CRM Data Cleaning Document Controller for Projects Agenda Management Education High School Diploma/GED in Business Administration or Finance Management Qualifications Previous experience in business support, customer service, or a related field can be an advantage. Basic computer skills are often necessary, including the ability to use customer relationship management (CRM) systems, input data accurately, and utilize other relevant software tools. Excellent organizational and management skills; Attention to detail and precision; Excellent interpersonal and communication skills; Fluency in Italian and a good level of English are required. Competencies CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction EARN TRUST - Take everyone's opinion into account and remain open to diversity PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model MANAGE EMOTIONS - Recognise one's and other's emotions and express and regulate one's reactions PIONEER CHANGE - Actively embrace change and benefit from the new circumstances BUILD NETWORK - Forge trust relationships, across departments, and outside the organization MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraints ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way THINK FORWARD - Capitalise on experiences and translate them into action plans for the future With over 5, 600 employees and 200 offices in 70 countries worldwide, RINA is a multinational player which provides certification, marine classification, product testing, site supervision and vendor inspection, training and engineering consultancy services across a wide range of sectors. Our business model covers the full process of project development, from concept to completion. The aim is to guarantee a project's technical, environmental and safety - and sometimes also economic and financial - sustainability. At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant with the Italian Law n. 68/99. J-18808-Ljbffr