Administrator Customer Excellence (M/F/D) Bardi

Administrator Customer Excellence (M/F/D)
Bardi
Emilia Romagna, Bardi

To strengthen our Customer Excellence Team, we are looking for a dedicated Administrator Customer Excellence (M/F/d) for our Italian sales subsidiary (SPV Clarios Italia SRL, Brescia, Italy) as soon as possible.

As an Administrator Customer Excellence (M/F/d) you will realize customer satisfaction through ensuring intensive relationship and communication to them.

You will coordinate integrated service from order entry to on time delivery and order fulfillment and support projects with the aim to improve Customer Excellence related processes and costs.

Tasks

- Administer and control customer's consignment stock

- Responsibility for order management under customer or sales department request

- Monitor and post customer orders received via EDI, TecCom and others, following agreed customers' rules, agreements and special agreed requirements

- Initiate the delivery note creation, where needed, to assure the customer on-time delivery

- Delivery management, which includes assurance of on-time delivery of batteries, analyzing the inventory and incoming deliveries to allocate the goods to each delivery note

- Support for all customers' logistics requests

- Receive, distribute and manage customers' claims

- Controlling, managing and ordering materials, packaging and other decoration materials following purchasing department processes

- Support improvement and costs saving projects

- Archiving documents and maintain them properly (RIM)

**Requirements**:

- Completed apprenticeship, secondary education second stage or similar degree in logistics, sales or administration

- First work experience in Sales, Production or Logistics, preferred within an international environment

- Strong analytical skills and ability to handle high volumes in a challenging environment

- Proficient communication skills and the ability to build strong working relationship on various levels and stakeholders in an international environment

- Advanced proficiency in working with Microsoft Office package, SAP, shared Drives and clouding

- Fluency in English and Italian - both in written and spoken

**Benefits**:

As a technology leader with strong brand (i. e.

VARTA® and OPTIMA®), Clarios notably lives on the creativity, capability and satisfaction of its employees.

Therefore, we offer people with drive and power many good reasons to join us:

- Working in an international environment

- Strong commitment to integrity, values, social engagement, and sustainability

- AD&D Insurance

- Flexible and trust-based working hours

- Mobile work policy

- Internal Learning Academy and LinkedIn Learning

- Support in relocating and finding a flat (depending on individual factors)

Who we are

Clarios is the global leader in advanced, low-voltage battery technologies for mobility.

We power progress through ever-smarter solutions for virtually every kind of vehicle.

With 16, 000 employees in over 140 countries, we bring deep expertise to our Aftermarket and OEM partners, and reliability, safety and comfort to everyday lives.

We answer to the planet with a rigorous ESG focus - advancing best-in-class sustainability practices and advocating for them across our industry.

We recover, recycle and reuse up to 99% of our battery materials.

Clarios is a Brookfield portfolio company.