Affiliate Support Specialist Lazio

Affiliate Support Specialist
Roma
Lazio, Lazio

We are looking for an Affiliate Support Specialist to help us ensure the best affiliate experience and bring operational excellence to new heights!

What you will do:Troubleshoot technical issues affiliates may face with tracking links, reports, and platform access. Assist affiliates with payment-related inquiries. Ensure billing invoices are generated and provided to the finance department on time. Build and maintain relationships with affiliates, understanding their needs, business models, and goals. Act as a point of contact for any queries or escalations, ensuring a proactive approach to affiliate success. What we expect:Minimum 1 year of experience working in the field of customer support or sales. Availability to work during set hours during probation, later - flexible hours. Great English language and communication skills. Interest in digital marketing (understanding how affiliate marketing works). Having a positive and professional attitude toward relationship management. Great time management and planning skills. Continuous learning and adaptability.

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