Affiliate Support Specialist LATINA

Affiliate Support Specialist
Latina
Lazio, LATINA

We are looking for an **Affiliate Support Specialist **to help us ensure the best affiliate experience and bring operational excellence to new heights! **-uD83C-uDF1F

**What you will do**:

- Troubleshoot technical issues affiliates may face with tracking links, reports, and platform access.

- Assist affiliates with payment-related inquiries.

- Ensure Billing invoices are generated and provided to the finance department on time.

- Build and maintain relationships with affiliates, understanding their needs, business models, and goals.

- Act as a point of contact for any queries or escalations, ensuring a proactive approach to affiliate success.

**What we expect**:

- Minimum 1 year of experience working in the field of customer support or sales.

- Availability to work during set hours during probation, later - flexible hours.

- Great English language and communication skills.

- Interest in digital marketing (understanding how affiliate marketing works).

- Having a positive and professional attitude toward relationship management.

- Great time management and planning skills.

- Continuous learning and adaptability.

Salary can be negotiated based on the experience.

Contract and working schedule will be discussed during the interview.