After-Sales Services Technician
Joining the McPhy team means taking part in an **exciting human and professional adventure** in a rapidly growing group.
In today's world full of technological, environmental and social transformations, **our ambition is to play a part in rolling out zero-carbon hydrogen as a solution to climate change**, and to help build a **social model which is more sustainable, resilient and which has a positive impact on mankind?
- Do you share our same vision of the future?
Do you want to reveal your talents in an international, innovative and dynamic environment?
Join us!_
**Mission
The After-Sales services Technician will carry out the service activities (both at customers' sites and in the Company plant) related to the installation, commissioning and start-up.
He will also carry out electrical, mechanical and hydraulic troubleshooting activities on electrolysers.
The position requires frequent business trips, in Italy and around the world, up to 60% of the time.
**Main responsibilities
- Installation of new units, accessories and plant elements at the customers' sites;
- Commissioning and pre-startup tests (SAT);
- Start-up and handover to Customers;
- Inspection and testing of machines both internally (FAT) and externally at customers' sites (SAT);
- Local and remote technical assistance/supervision of performances to carry out preventive maintenance interventions;
- Routine maintenance on installed systems;
- Implementation of detailed IOP to facilitate maintenance operations to internal staff and third parties;
- Production of documentation related to the carried-out activities;
- Coordination with the engineering, quality and supply chain functions aimed at the continuous improvement of activities and products;
- Carry out technical training to the customers.
**Key expectations
- Willingness to travel (in Italy and worldwide) up to 60% of the time;
- Strong customer orientation;
- Planning and service execution ability;
- Quality & continuous improvement orientation.
**Main skills & profile
- High school degree in technical-industrial disciplines or engineering degree;
- Experience in the industry (service preferred);
- Able to methodically perform a troubleshooting analysis;
- Experience in maintenance or technology areas;
- Basic knowledge of PLC operating logics;
- English language (intermediate) and Italian (fluent);
- Mastery in MS Office tools.
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