After Sales Specialist
Presentazione dell'azienda
Founded in 1972, the company designes advanced protective wear for motorcycling, mountain biking, winter sports and equestrian use, for both competition activity and leisure.
The DAINESE trademark is highly esteemed on the market due to the high quality of the products bearing the trademark and the number of successes achieved over the years at competitive level.
Descrizione del posto (Mansioni)
Responsibilities are:
Be the technical reference in the market and its sales network
Provide customer service and offer appropriate solutions
Promote ordinary maintenance services with original spare parts
Provide educational support on products and/orAfter-Sales Services
Coordinate the activities of withdrawing goods, documentation, also extra CEE, in accordance with company policies and current regulations
Support the Manager in defining the Importante Azienda of internal and external policies, proposing solutions to problems and improvements in processes
Provide reports to Manager on issues/signals from market
It will provide technical support to Back Office to ensure timely and accurate customer feedback.
Profilo
Bachelor in Foreign languages
2/3 years experience in Commercial Back Office
Excellent knowledge (writing, listening, speaking) in German and English
Good command of Microsoft office suite and AX.
We are looking for a very precise and accurate person, with strong interpersonal and communication skills.
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