Aftersales Service Manager Industrial Vehicles M/F Verona

Aftersales Service Manager Industrial Vehicles M/F
Verona
Veneto, Verona

BAUMANN is a world-class manufacturer of sideloaders with capacity loads up to 50 tonnes. Baumann forklifts are machines with a cutting-edge technological content and a wide range of customizations. For our plant based nearby Verona we are looking for:Aftersales Service Manager industrial Vehicles M/F Essential Duties• Manage service-related customer concerns such as warranty issues, job scheduling, job progress, etc. • Guarantee an excellent spare parts delivery service• Maintain industry leading levels of customer satisfaction. • Document, submit, and resolve claims with dealers. • Prepare customer repair estimates and/or quotes in a timely and accurate manner and provides follow-up. • Resolve customer disputes to ensure fair value for the customer and company. Qualifications/Requirements• Experience in Heavy Equipment, Mining or Electrical/Mechanical Engineering. • Technical understanding of equipment operation / repair of heavy Machinery Equipment• Knowledge of customers and distributors. . • Languages: full proficiency in English and Italia• Location: Cavaion Veronese (North of Italy) nearby City of Verona and Garda LakeReady to join our team? Submit your resume and cover letter today!---Cv(at)baumann-sideloaders(dot)com--- www(dot)baumann-sideloaders(dot)com ---By submitting your CV, you consent to the processing of your personal data in accordance with the GDPR. We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.