Ai Engineer - Presales Milano

Ai Engineer - Presales
Milano
Lombardia, Milano

If you are here, it is because you know that we are looking for an AI Engineer.

Since 2016, indigo. ai has been using AI to improve the customer experience for companies.

All the best stories start with great conversations: the best relationships, whether personal or professional, are precisely those in which we can communicate, listen to each other, and understand each other.

However, if we think about the relationship between consumers and companies, this kind of relationship is often still a mirage.

It is from this insight that we have chosen to help companies bring the magic back to the communication between companies and users.

Through our artificial intelligence platform, we have automated millions of conversations through AI Agents, improving the business metrics of all our clients in any industry.

Our goal is to extend this technology on a global scale.

To achieve this, we are seeking a Presales AI Engineer who can showcase the power of our technology through compelling demos and innovative proofs-of-concept, turning customer challenges into cutting-edge AI solutions.

What are we looking for? It is a unique position in the company because it has the opportunity to collaborate with all the teams:

the Solutions team to deepen the implementation of the projects and to discuss with the AI Solutions Engineers on data science aspects and on the pipelines;the Product team to give feedback on innovative approaches tested in demos and on contributing to the shaping of the features;the Sales team for the direct contribution in the sales part. Key Responsibilities:Conversational AI showcases: develop and implement AI-powered demos and prototypes tailored for prospective clients.

This includes a good deal of engineering and machine learning in making experiments on generative AI pipelines to validate use cases and drive POCs. Use case analysis: collaborate with sales teams to analyze prospect requirements and identify AI-driven opportunities.

Translate business challenges into scalable AI solutions, ensuring alignment with customer objectives. Technical leadership & support: act as the technical focal point during the pre-sales phase, creating trust in the more technical interlocutors.

Mentor junior team members and share best practices in AI implementation. You will need:Technical expertise: solid background in AI technologies. Proficiency in Python and familiarity with APIs, data transformation, and system integration. Professional experience: at least 3 years of relevant experience in presales, technical consulting, or sales engineering roles within the AI domain.

Alternatively, experience in AI implementations with a predisposition to understand the business impact of applications and the ability to communicate with less technical figures. Analytical & problem-solving skills: ability to analyze business requirements and translate them into effective AI implementations. Communication & interpersonal skills: excellent communication skills to articulate technical concepts clearly to non-technical stakeholders.

A collaborative mindset with the ability to work effectively in a fast-paced, dynamic environment. We will really like (but they are not required):Strong experience in generative AI, machine learning models, and pipeline development. What do we offer? A young, dynamic work environment with a strong focus on employee well-being and satisfaction. A competitive salary commensurate with experience. A flexible, remote-friendly work environment. Access to a dedicated education budget for continued learning and growth. Career Development Plan, ensuring a clear path for both personal and professional growth. High-quality equipment provided, including a MacBook Air and an iPhone. Unlimited coffee. Company retreats in stunning locations throughout the year. Where is the work? This position follows a hybrid work model, combining days working from home with days spent in the office.

Our Milan office is located at SPACES, Piazza Gae Aulenti 1/Torre B, where we regularly meet to collaborate and work together in person.

We also love getting together and organize various retreats and meetups throughout the year to stay connected with our fully remote teammates.

Why join us? Help build an AI native product and empower companies with little technical expertise to create advanced AI solutions. Take charge of meaningful work, ship features that directly influence our users, and see the impact of your contributions in real-time. Work at the cutting edge of AI, collaborating with some of the brightest minds in the industry.

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