Ai Engineer - Solutions
If you are here, it is because you know that we are looking for an AI Engineer.
Since 2016, indigo. ai has been using AI to improve the customer experience for companies.
All the best stories start with great conversations: the best relationships, whether personal or professional, are precisely those in which we can communicate, listen to each other, and understand each other.
However, if we think about the relationship between consumers and companies, this kind of relationship is often still a mirage.
It is from this insight that we have chosen to help companies bring the magic back to the communication between companies and users.
Through our artificial intelligence platform, we have automated millions of conversations through AI Agents, improving the business metrics of all our clients in any industry.
Our goal is to extend this technology on a global scale.
To achieve this, we need an AI Solutions Engineer who can support our team in crafting impactful AI solutions that address real-world business needs while enhancing the experience for millions of users.
What are we looking for? We are seeking a passionate and experienced AI Solutions Engineer to join our Solutions team, working hands-on with customers to design and implement cutting-edge AI solutions.
This role is all about getting your hands dirty: experimenting with generative AI pipelines, building innovative workflows, and transforming complex business challenges into tailored, impactful solutions.
This position is perfect for someone who thrives in a dynamic environment, enjoys experimenting with the latest AI technologies, and finds satisfaction in delivering tangible results for customers.
If you love building practical AI applications while pushing the boundaries of innovation, we'd love to hear from you!
Key Responsibilities:Conversational AI Development: build and implement advanced virtual assistants and AI-powered workflows using generative AI models.
Tailor solutions to meet client-specific needs, ensuring seamless integration. Data transformation & management: design robust data pipelines to handle diverse datasets, ensuring AI agents have access to accurate, relevant knowledge bases. AI model implementation: apply advanced generative AI techniques and prompting strategies to improve conversational AI experiences and business outcomes. Client collaboration: work closely with clients throughout onboarding, integration, and continuous improvement phases, ensuring their success with the indigo. ai platform. Internal tools & innovation: develop internal tools and solutions to streamline workflows, enhance team efficiency, and drive innovation. You will need:Technical expertise: solid background in AI technologies, with hands-on experience in building and deploying AI-powered solutions. Proficiency in Python: expertise in Python for data processing, analysis, and solution development.
Familiarity with APIs, data transformation, and system integration. Professional experience: at least 2 years of experience in AI solution delivery, technical consulting, or related roles. Analytical & problem-solving skills: ability to analyze complex business requirements and translate them into effective AI implementations. Communication & interpersonal skills: Strong ability to articulate technical concepts to non-technical stakeholders and collaborate across teams. Language skills: Proficiency in Italian (C1 level) is required. We will really like (but they are not required):Familiarity with cloud platforms (IBM, Azure, or GCP) for AI deployments. What do we offer? A young, dynamic work environment with a strong focus on employee well-being and satisfaction. A competitive salary commensurate with experience. A flexible, remote-friendly work environment. Access to a dedicated education budget for continued learning and growth. Career Development Plan, ensuring a clear path for both personal and professional growth. High-quality equipment provided, including a MacBook Air and an iPhone. Unlimited coffee. Company retreats in stunning locations throughout the year. Where is the work? This position is fully remote, so there's no need to be in a specific location to do your work.
That said, we have an amazing office at SPACES, Piazza Gae Aulenti 1/Torre B in Milan, available to anyone who wants to use it.
We also love getting together and organize various retreats and meetups throughout the year to stay connected.
Why join us? Help build an AI native product and empower companies with little technical expertise to create advanced AI solutions. Take charge of meaningful work, ship features that directly influence our users, and see the impact of your contributions in real-time. Work at the cutting edge of AI, collaborating with some of the brightest minds in the industry.
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