Air Logistics Customer Care Specialist Firenze

Air Logistics Customer Care Specialist
Firenze
Toscana, Firenze

For our Prato (PO) office we are hiring an Air Logistics Customer Care Specialist

Your Role**:The Customer Care Specialist will be part of a team within the Customer Care Locator responsible for direct and proactive interaction with our customers and the internal counterparts.

Your Responsibilities**:

- Ensure our customers' experience is a positive one - each and every time they engage with Kuehne-Nagel

- Take care of documenting and investigating any deviations from the expected level of service provided

- To immediately report problems, operational disputes or discrepancies to supervisors, managers, divisional managers or branch manager

spedizioni #LI-CT2

**Your Skills and Experiences**:

- Air Logistics background

- 1 / 2 years of experience in Air Logistics

- Fluency in English

- Flexible to changes/challenges

- Smart/ proactiveness

**Good Reasons to Join**:Kuehne+Nagel is committed to creating a work environment where everyone is welcome and diversity, equity, and inclusion are prioritized.

Where the full potential of each employee is realized without exception.

Where those who look, live, love, communicate, think, and lead differently are sought, appreciated and valued.

The only driver of our selection process is to engage the best Talents to keep on going above and beyond to meet the needs of customers, colleagues and communities we belong.