Air Logistics Operational Care Specialist Milano

Air Logistics Operational Care Specialist
Milano
Lombardia, Milano

Social network you want to login/join with:Air Logistics Operational Care Specialist, MilanClient:Location:Job Category:LogisticsEU work permit required:YesJob Reference:4cb1b4106c4eJob Views:9Posted:22. 01. 2025Expiry Date:08. 03. 2025Job Description:For our Milan office, we are looking for an Air Logistics Operational Care Specialist. Your RoleThe Air Logistics Operational Care Specialist works within the Air Logistics Function.

The Air Logistics in Kuehne+Nagel is a fundamental asset and provides air shipping and air forwarding solutions to achieve customer performance goals.

This role partners with clients across a wide spectrum of industries (Pharma Healthcare, Aerospace, Perishables, Project Logistics, Automotive and New Mobility, Industrial and High Tech) and offers a range of tailor-made and end-to-end services (Time-Defined Products, Sea-Air, Charter Services, Cargo Insurance, Customs Clearance), leveraging digital transformation and providing sustainable shipping options for customers to decarbonise their transport. The air freight capacity is built upon our network with the most effective gateways and long-lasting strategic carrier relationships.

This role is part of the Operations pillar which aims to adapt a new way of working (Airfreight 2. 0) through high Global Service utilization and smart integration via eTouch.

It efficiently coordinates the interaction of the Operational Care Center and Process and Systems teams with other stakeholders, like Customer Care Locations, Gateway, and Procurement on Operational Care, helping to deliver operational excellence while continuously optimizing the cost of production. Additionally, the specialist contributes to the development of Airfreight export/import operations, enhancing operational capabilities, and delivering increased profitability.

They assist the Operational Care Centre in balancing cost-efficiency and high-quality processing, ensuring operations are managed within the respective regulatory requirements associated with their teams. Your ResponsibilitiesOperational Care CenterSupport the operational excellence of the Operational Care Center through high-quality shipment and process management. Execute with the highest level of quality export/import services, dialoguing with suppliers, handling agents, and carriers. Process ImprovementHelp to optimize proceedings to ensure the development of Air Logistics operational Key Performance Indicators. Cooperate with other internal stakeholders. Ensure close cooperation with Customer Care Location, Systems and Process, Revenue Care, Warehouse, and National Managers for optimized operations and gain specialized customer-specific knowledge. Be part of Dangerous Goods support with certified knowledge as per IATA/ICAO regulations within the Operational Care Center. Your Skills and ExperiencesFluent Italian and Intermediate English. Dangerous Goods Certification is advantageous. Previous experience (1-2 years) in the logistics sector for similar roles. Good Reasons to JoinSince its foundation in 1890, Kuehne+Nagel has been committed to delivering its services with the highest standards to customers and communities, creating a tradition of excellence.

Today, we are the #1 player in Logistics worldwide, with 1, 400 locations and 78, 000 employees in 100+ countries.

The Italian branch has over 50 years of activities and counts 40 locations with 3, 000 team members partnering with more than 3, 000 clients. As a global organization, Sea, Air, Road, and Contract Logistics are the four pillars of our business.

As all Business Units strive to innovate while keeping a sustainable business outlook, we seek drive ownership in all our candidates.

Passion willingness to be part of a multicultural and dynamic team are essential. We care about our people as much as we do for our customers: we inspire our colleagues to act according to their uniqueness, empower them to own their career path, delivering the best balance between performance and individual wellbeing.

Your contribution will always matter. What we offer:We strive to provide you and your loved ones with a first-class benefits experience, focused on supporting your physical, financial, and emotional wellbeing.

Our benefits are centered around you and your family, and our offer is constantly improving:Accidental coverage (at outside work). Extra Medical insurance. Full access to Fitprime for you and your friends: access to +3000 Gyms, pools, and sport centers + Online workout (yoga, mindfulness, cardio) + nutritionist. Speexx, your digital coaching platform for language training – For you and someone of your choice. 5 extra days of paternity leave. Remote working enhancement for new parents. 1 day off for volunteering activities. Free Tax return support (730). Free social welfare consulting (INPS, disability, pension). Discounts on products and services. Special discount on travels with Interline Turismo.

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