Airport Officer Fiumicino Leonardo Da Vinci Lazio

Airport Officer Fiumicino Leonardo Da Vinci
Roma
Lazio, Lazio

Airport Officer Fiumicino Leonardo da Vinci

Air China, flag carrier of the People's Republic of China, present in Italy for over thirty years, is looking for 1 **Airport Officer**, full-time, location Rome Fiumicino Leonardo da Vinci Airport.

**Essential Requirements**:

1. Excellent command of Italian and English (spoken and written), the knowledge of the Chinese language will be considered a preferential requirement

2. Experience in front-office environment in the tourism/airline sector as a ticketing and customer-care staff, or as a ramp agent

4. Education: Secondary School Education or Bachelor/Master Degree (preferential requirement)

5. Availability to work on flexible shifts even in the evening/nighttime hours and during national holidays

6. Driving licence B type, car owner (necessary for the evening/nighttime commute)

**Desirable Soft skills**:

- Ability to work under pressure, prioritize and handle multiple requests simultaneously

- Flexibility and commitment to completing tasks accurately and efficiently

- Problem solving ability with a focus on the correct procedures and current guidelines

- Kindness and patience with the customers

The **Airport Officer, ** as a part of the airport station team, will provide both front

- and back-office assistance during flight operations before and after the departure/arrival.

**Key Functions**:

- Assist passengers and aircraft crew in and outside the air terminal

- Send information to HQ during and after the daily flight operations

- Manage baggage lost and found claims

- Check the work done by our handling agent at the check-in counter, boarding gate, and transit area.

- Ticketing at check-in counter / boarding gate, payments for upgrade / excess bag / UM and other services.

- Monthly / weekly statistics of station sales.

- Supervision near the aircraft of all the operations during flight preparation such as: aircraft load and unload, fuel refuelling, aircraft cleaning, catering load and unload

- Check administrative papers and documents including suppliers bills and invoices; write reports to GM, Station Manager and the HQ

- Any other activity required by the Station Manager or General Manager as necessary.

An initial training will be provided to learn how to use the airline's booking/check-in software and the airport procedures.

Initial fixed-term contract with real possibility of transformation into an open-ended contract.

This job posting is addressed to both sexes, pursuant to laws 903/77 and 125/91, and to people of all ages and all nationalities, pursuant to legislative decrees 215/03 and 216/03.

Air China informs that the C. V. collected will be processed in accordance with the legislative provisions of EU regulation 2016/679 and the confidentiality obligations set forth therein.

NCBA applied: FAIRO (Foreign Airlines Industrial Relations Organization)

14 months of total remuneration per year

**Approximate Gross Annual Salary Eur 25. 000

**The interview will be only in person (no remotely)

Contratto di lavoro: Tempo pieno, Tempo determinato

Durata contratto: 12 mesi

Stipendio: €25. 000, 00 - €28. 000, 00 all'anno

Orario:

- Festivo

- Straordinari

- Turni

- Turno diurno

- Turno notturno

- Weekend

Tipi di retribuzione supplementare:

- Quattordicesima

- Straordinario

- Tredicesima

Possibilità di pendolarismo/trasferimento:

- Roma, Lazio: Poter raggiungere agevolmente la sede lavorativa o avere intenzione di trasferirsi prima di iniziare il lavoro (Obbligatorio)

Lingua:

- Inglese (Obbligatorio)

- Italiano (Obbligatorio)

Disponibilità a lavorare per turni:

- Turno di giorno (Obbligatorio)

- Turno serale (Obbligatorio)

- Turno notturno (Obbligatorio)