Alibaba International Digital Commerce Group-Aliexpress-Key Account Manager-Platform Operations Bardi

Alibaba International Digital Commerce Group-Aliexpress-Key Account Manager-Platform Operations
Bardi
Emilia Romagna, Bardi

Alibaba International Digital Commerce Group-AliExpress-Key Account Manager-Platform Operations EUR 50. 000 - 70. 000 Basic Information Department: Alibaba Group Degree: Bachelor Work Experience: 3 years Job Description Key Responsibilities Seller & Brand Identification and Recruitment Analyze platform strategy and user insights to identify the most suitable sellers and brands across diverse categories. Develop tailored pitches and value propositions to attract identified sellers/brands, emphasizing the advantages of joining the platform. Negotiate commercial agreements, onboarding processes, and operational terms with sellers and brands. Account Management & Growth Act as the primary point of contact for assigned key accounts, building strong, long-lasting relationships. Drive sales growth and optimize the performance of sellers and brands by analyzing performance metrics and implementing tailored strategies. Provide ongoing support to sellers and brands, resolving issues and offering solutions to improve their operations. Ensure compliance with platform policies and best practices. Collaborate with cross-functional teams (marketing, logistics, customer support) to ensure seamless seller/brand integration and performance. Identify market trends and provide feedback to internal teams for improving platform features and services. Develop and execute strategies to enhance the overall seller/brand experience and platform competitiveness. Reporting & Insights Monitor, analyze, and report on seller/brand performance metrics (e. g. , sales, customer satisfaction, delivery times). Prepare periodic reports and updates for senior management on recruitment progress and account operations. Position Requirements Education: Bachelor's degree in Business Administration, Marketing, or related field. Experience: 3-5 years of experience in account management, sales, or business development, preferably in e-commerce or related industries. Proven track record in identifying and building relationships with sellers/brands. Familiarity with e-commerce platforms and marketplace operations. Strong negotiation, persuasion, and relationship-building skills. Analytical mindset with the ability to interpret data and derive actionable insights. Excellent communication skills (written and verbal). Proactive, goal-oriented, and able to manage multiple priorities in a fast-paced environment. Knowledge of market trends and seller/brand requirements in e-commerce. J-18808-Ljbffr