Amazon: Senior Customer Experience Manager Bardi

Amazon: Senior Customer Experience Manager
Bardi
Emilia Romagna, Bardi

Bachelor's degree

- Advanced ability to draw insights from data and clearly communicate them to the stakeholders and senior management as required.

Experience in program management, customer research and analytics, and/or customer experience/success

- Experience of operating, managing, and delivering results in a consumer facing online retail/services product management role

- Experience with managing cross functional projects, dependencies and bottlenecks, providing escalations management, anticipating and making trade-offs

- Strong communicator with experience in facilitation across all levels; skilled at addressing both large and small audiences across multiple leadership levels and functions.

Advanced English level

- Advanced Excel and data analysis skills are required. Preferred qualification - Advanced degree (e. G.

MBA or PhD)

- Degree in engineering, science, statistics, computer science or related field

- Self-starter, possesses flexibility to work in a fast-changing environment and ambiguous situations