American Study Abroad Program Coordinator Milano

American Study Abroad Program Coordinator
Milano
Lombardia, Milano

Milan Program Coordinator

Reports to: Vice President of Program Services

Requisites:

- Excellent communication skills in both English and Italian

- Knowledge of American Higher Education systems and study abroad programs

- Attention to detail

- Good customer service skills

- Events management experience

- Knowledge of Microsoft Office

- 2-4 years experience

- Flexibility

- Independent worker

**Duties**:

- Manages logistics for student arrival and coordinates student orientation (reserving spaces, content, power point updates, arrival events, tours, etc.

)

- Develops, manages and executes inclusive events and overnight excursions according to SAI procedures

- Advises and assists students: assists with roommate disputes; homesickness; serious concerns; is available to accompany students to doctor appointments, police station and elsewhere as required

- Serves as emergency contact 24/7 while programs are in session

- Manages facebook/twitter accounts and social media

- When required, executes SAI Disciplinary Procedures

- Manages programming budgeting and reconciliation according to SAI Accounting Procedures

- Manages invoicing and billing for housing including damage reporting

- Manages, with great tact and diplomacy, all vendor and partner relationships (schools, housing, other third parties)

- Manages housing and housing assignments, including selection of apartments that meet SAI standards and handles maintenance, cleaning and coordinating linen cleanings and general student satisfaction

- Communicates with parents/students before, during and after the semester according to SAI's Communication Policy

- Supports the Vice President as needed

- Assists with customized faculty led programs as needed including research, development, pricing, preparation of pre-departure materials and execution of programs

- Other duties as assigned

Available: Immediately.

Salary commensurate with experience.

Requires some night and weekend work.

Application Question(s):

- Are you willing to work some evenings and weekends?

- Do you live in or close to Milan?

**Education**:

- Bachelor's (required)

**Language**:

- English (required)