Api Account Manager Italy
API Optimization**: Leverage a data-driven approach to analyse and monitor API performance.
Identify areas of improvement to optimize API usage, ensuring partners are utilizing our APIs effectively to drive growth and engagement.
- **Cross-Functional Collaboration**: Collaborate with commercial, technical, and product teams to enhance the API product offering, ensuring it meets partner needs and supports RateHawks' overall strategic objectives.
- **Technical Troubleshooting**: Provide technical support to partners regarding API usage, and collaborate with our technical teams to resolve any API-related issues that may arise.
- **Business Development**: Identify and pursue opportunities to expand our API partner base, driving increased revenue and expanding our market presence.
**Requirements**:
- **Relevant experience**:Ideally, 2-5 years experience in the travel industry, review and monitoring of the technical performance of the API connections.
Specialized in managing the onboarding of API connected customers; acting as a mid point between IT and the commercial team to manage technical problem; analysis of technical performance, error rate, traffic and look to book ratio, in order to detect possible areas of improvement.
- **Personal skills**: Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer, used to data-driven decision-making.
- **International mindset**:Ability to understand and work across a wide range of cultural contexts reflecting ETG's global presence;
- **Language knowledge**: Fluent in English and Italian, other languages as a plus.
**Benefits
- Competitive salary;
- Career growth opportunities and a corporate culture that encourages professional development;
- Complex and innovative product;
- Young and ambitious team of professionals;
- Learning: seminars, trainings and conferences.
If you want to participate in a conference, we will help to organize it;
- Remote work format and a flexible timetable — we don't require you to be online at 09:00 sharp.
You can start work at a time that suits you;
- Corporate discounts on hotels and other services.
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