Application Specialist
MSC Mediterranean Shipping Company is a global business engaged in the shipping sector.
Present in 155 countries, MSC facilitates international trade between the world's major economies, and among emerging markets across all continents.
Headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organisation driven by the Aponte family.
Today, we continue to focus on caring for customers, employees and the environment.
From a one-vessel operation to a globally respected business we have an unfaltering commitment to people that have passion, creativity and willing to make a change.
MSC Technology Italy is the first division located in the national territory, complementing existing offices in Geneva (the Group's headquarters), Warren (New Jersey, USA), and Chennai (India). MSC Technology embodies Passion and a commitment to Continuous Evolution, strongly believing in Equal Opportunities and Caring for its People—ultimately fostering a sense of Family within the Company. With over 3, 000 employees, our Technology Department plays a pivotal role in driving business growth and elevating the quality standards across our functional lines. Working within an international office and engaging in cross-country collaboration offers the opportunity to connect with individuals boasting diverse technical skills, backgrounds, cultures, and professional experiences.
International travel not only enriches your understanding of business and languages within the ICT realm but also provides avenues for personal and professional growth. In 2020, MSC Technology Italy was established as a technological division of MSC with the goal of creating a Center of Excellence to support the MSC Group's business. Do you recognize yourself?
Then come work with us and be part of MSC's family!
We are looking for an Application Support & Asset Manager to join our pool of experts, reporting and interacting directly to the product manager. The successful candidate will be responsible for managing and optimizing our stock and hardware assets to ensure efficient operations and support the organization's goals.
He/she will be supported by several communities of practice that will provide help when needed.
Together with the team of analysts, and developers he/she will ensure the operation and improvement of the process flows which are key for the business of the different entities belonging to the MSC-Group.
Key ResponsibilitiesInventory Management:This involves maintaining an accurate and up-to-date inventory of all stock and hardware assets.
The asset manager ensures that all items are properly documented, categorized, and tracked throughout their lifecycleMaintenance and Repairs:Regular maintenance and timely repairs are crucial to ensure the longevity and optimal performance of hardware assets.
The asset manager schedules and oversees maintenance activities, coordinates with service providers, and ensures that all repairs are documentedAsset Tracking and Monitoring:Utilizing asset management systems to track the location, status, and usage of hardware assets.
This helps in preventing loss, theft, and unauthorized use of assetsAsset Tracking and Monitoring:Utilizing asset management systems to track the location, status, and usage of hardware assets.
This helps in preventing loss, theft, and unauthorized use of assetsDisposal and Replacement:When assets reach the end of their useful life, the asset manager is responsible for their proper disposal or replacement.
This includes following environmental regulations and company policies for asset disposalRisk Management:Identifying potential risks associated with stock and hardware assets, such as obsolescence, damage, or security vulnerabilities, and implementing strategies to mitigate these risksReporting and Documentation:Preparing detailed reports on asset status, maintenance activities, and inventory levels.
This information is used for decision-making and ensuring compliance with regulatory requirementsFunctional support activities for the different applications used by the businessDaily support via Service NowHandle incidents with the necessary priorityDiscuss with stakeholders within ITPerform root cause analysis and report for change or improvement if neededParticipate in a stand-by-system to guarantee the operational stability of the business
Qualifications and Experience
Required
Bachelor's degree in Business Administration, Supply Chain Management, or a related fieldProven experience in asset management, inventory management, or a similar roleStrong organizational and analytical skillsExcellent communication and negotiation skillsProficiency in asset management software and toolsAbility to work independently and as part of a teamAnalytical thinking skillsProblem solver, keen eye for detailGood insight;can make the distinction between main and subsidiary issuesCustomer focused & result drivenFluency in English, both written and spokenFollowing characteristics describe you perfectly:professional, motivated, assertive, proactive and eager to learnYou can create and maintain clear and accurate documentation, you are always ready to share knowledge and best practices with your colleaguesYou don't compromise where it concerns qualityPro-active, change-minded, focusedYou are a real team-player, self-motivated with high personal working standardsFlexible
What we offer
We offer a range of benefits including new Learning opportunities, a comprehensive Welfare System, Life and Health Insurance, Modern Workstation and Discounts within the MSC group. Moreover, MSC Technology Italy fosters a culture of innovation and wellbeing by simultaneously pursuing various initiatives.
These include Meetups, Technical and General Events such as Gaming Tournaments, Company Charity Initiatives and a Sustainability program designed to benefit all employees.
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
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