Applications Management Specialist
Applications Management Specialist page is loaded Applications Management Specialist Apply remote type Partially Remote locations Turino, Italy time type Full time posted on Posted 2 Days Ago job requisition id R-32267 Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Intesa (a company of the Kyndryl group), as part of its growth path and positioning as an accelerator of digital transformation projects, is looking for an Applications Management Specialist to be placed within the Delivery area. Further information on the methodologies and technologies used will be provided during the interview. Main activities: Monitor platforms by means of probes, dedicated applications and direct enquiries on databases; Perform micro-setup / configuration change operations on specific areas; Manage the process of issuing digital signature certificates through the Certificate Management interface and their subsequent setup on the specific environment; Managing corrective maintenance, involving the competent company departments where necessary; Carrying out analysis/addressing requests for customer-side analysis for contract extensions or service enhancements; Providing consultancy and internal support on regulatory issues or on released projects; Managing customer criticalities by intervening directly and/or involving the competent company departments (Incident and Problem Management). Requirements: Diploma or degree in IT or similar disciplines; Knowledge of the main programming logic and preferably minimum experience as a programmer; Knowledge of Oracle DB and SQL and PL/SQL languages; Knowledge of the Office package, HTML, XML; Knowledge of Atlassian suites (Jira, Jira Service Management, Confluence) and GSUITE; Knowledge of the main communication protocols used in data exchange (e. g. SFTP, AS2, HTTPS, WebService); Basic knowledge of ITIL processes and Agile methodologies; Knowledge of the main concepts of electronic signature and its applications (EDF, FEA, FEQ, signature cades / pades / xades, digital certificates, etc. ); Knowledge of the document archiving process and the logics with which documents are acquired, organised, managed and shared (e. g. invoices, orders, ledgers, etc. ); Problem solving, accountability and excellent organisational skills; Experience in application support and willingness to interact with customers; Strong team working skills, excellent communication and interpersonal skills; Good knowledge of English. What we offer: Young and dynamic environment. Highly flexible smart working contract; Trust and respect for ideas and opinions: everyone in our team is free to share and propose new ideas and solutions; Community events and initiatives where you will have the opportunity to discuss company projects related to sustainability, inclusion, and education. Location : Turin (with smart working contract) J-18808-Ljbffr
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