Appointment Line Clerk Service Aviano

Appointment Line Clerk Service
Aviano
Friuli Venezia Giulia, Aviano

FAR Government, Inc. (FARGOV) headquartered in Stafford, VA. , is a premier, economically disadvantaged woman-owned Small Business that provides federal professional services, primarily engaged in providing advanced information technology, cyber security, management systems support, as well as business and infrastructure management services.

**Job Title**:Appointment Line Clerk Service

**Location**:Aviano AB, Italy

**Working hours**:40 hours/week

**Commitment**:Full time job

**Requirements**:

- High school diploma or General Educational Development (GED) equivalency.

Medical terminology desired.

- Knowledge of CHCS/AHLTAMHS GENESIS system tools (detail codes, freezing slots, and TRICARE on-line usage).

- Be able to read, write, speak, and understand English at high level.

- A minimum of 50 WPM.

- General medical ethics, telephone etiquette, and excellent communication and customer service skills.

**Duties**:

- Schedule medical appointments and determine patient eligibility for services from phone calls, secured messaging or other methods used for appointment requests.

- Maintain appointment schedules, accurate and up-to-date patient schedules and logs.

- Validate eligibility through appropriate booking through Defense Eligibility Report System (DEERS).

Assist with other administrative duties as demanded.

COVID-19 considerations: