Area Account Manager - Italy Milano

Area Account Manager - Italy
Milano
Lombardia, Milano

Roles and Responsibilities

- Strive to improve customer satisfaction through excellent customer service

- Identify and respond to client needs

- Maintain a high level of knowledge about existing products and services, and learn about new products and services as they are introduced

- Anticipate the needs of clients and address them accordingly

- Meet with customers to determine their specific needs

- Build and maintain strong, long-lasting client relationships

- Ensure the timely and successful delivery of our solutions according to customer needs and objectives

- Report to management on a weekly basis using a set report template

- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

- Forecast and track account metrics (e. g.

monthly and quarterly sales results, annual forecasts, display details)

- Assist with challenging client requests or issue escalations as needed

- Operate as the lead point of contact for all matters specific to your account

- Create, plan, and deliver presentations on company products

- Track all sales activities in the company CRM system and keep current by updating account information regularly

- Coordinate with other team members and departments to optimize the sales effort

**Qualifications Required

- Excellent oral and written communication skills

- Superior interpersonal skills

- Ability to take initiative, work independently, and be highly self-motivated

- Exceptional organizational skills

- Evidential experience in sales

- Confident and charismatic approach to people

- Proven ability to meet and exceed sales quotas

- Proven track record of successfully managing customer relationships

- Excellent listening, negotiation, and presentation abilities

- Good planning and organizational skills

- The ability to work calmly under pressure

- Good IT, budget, and report writing skills

- Proficient in Microsoft Office

- Full driving license

**Desirable, although not essential

- Working knowledge of CRM systems

- Experience in the angling industry and/or knowledge of carp fishing

**Benefits

- Competitive salary

- Work van provided

- Fuel card provided