Arts And Culture Manager
Company Description Collegio alla Querce, Auberge Resorts Collection, a former cultural institution and much-beloved boarding school, is undergoing an extensive transformation to awaken the property's storied and romantic history, dating back to the 16th century. Auberge's third European destination, Collegio is a delight for design lovers and gourmands alike. Three adjacent original buildings feature 83 rooms, an original chapel and theater, a library, two restaurants, and a bar which was once the school's principal's office. Surrounded by old growth cypress and soaring oak trees, the resort's grounds boast expansive lawns, five levels of terraced Baroque gardens, a pool, and garden bar and restaurant. Come here for relaxation or adventure – and leave utterly enchanted. Job Description Role Summary Join our team as the Arts & Culture Manager and become one of the authors of our story. This individual will embark on a brand-defining and buzz-worthy program of authentic activities and experiences that create beloved traditions, drive local traffic, and showcase the abundance of natural beauty, culinary bounty, and cultural treasures that Tuscany offers its visitors. This role will be responsible for initiating, facilitating, and guiding well-designed and creatively curated programming for our guests and team members. Core Responsibilities Please note that this is not an exhaustive list of everything that needs to be done Within the Auberge family, our people always find new ways to look after the business, their guests, and their team members. The key responsibilities for this position are: Programming Execution: Execute programming plans for seasonal, monthly, and weekly calendars for the property, based on core positioning & brand. Planning, project managing, talent curation, and collaborating with inter-departmental teams to establish standard operating procedures for core programs. Weekly Programming Calendar Project Management: Project manage weekly programming ensuring the success of daily programming offerings. This includes creating a project plan and timelines with key operational leaders on property, outlining next steps and tasks needed to execute the experience, managing cross-functional and inter-departmental communication, setting the right cadence for meetings, finalizing details, and ensuring we meet our deadlines. Signature Event Production: Project manage one-of-a-kind events and partnerships on property, managing outside vendors and partners, driving setup, ensuring alignment across inter-departmental teams, and evaluating event success afterwards. Networking: Manage a database of community leaders to ensure anyone from the property can reach out to important partners locally. Establish and maintain relationships with local partners and vendors. Community Engagement: Foster relationships with former alumni and local residents to ensure the hotel remains a beloved destination for the community. Training: Manage experience resources on the internal team member website. Maintain cooperative relationships with leaders of operational departments to ensure concept execution of programming and product offerings. Design: Support the curation of design elements as needed for programming for use in resort spaces. Improvement: Identify opportunities to further improve, customize, or personalize a guest's experience based on guest feedback. Confidentiality: Maintain confidentiality and security of specified resort information, correspondence, reports, and files. Qualifications Required Skills & Qualifications 5 years of work experience in events/hospitality operations field, and previous project management or creative production experience. Originally from the region or long-term resident actively engaged in the community. Extensive knowledge of the Florence and Tuscan luxury market. Bachelor's Degree or equivalent in Design, Marketing, Public Relations, Operations, or Hospitality. Be a natural entrepreneurial leader with a positive demeanor and a sense of adventure. Ability to multi-task and coordinate multiple projects at once. Discerning eye for design and style. Demonstrated excellence in a creative/event project or program management role. Basic data analysis to evaluate pricing, profitability, and performance. Ability to plan/program ideas that bring the property identity to life from initiation to execution. Must be both "Team" focused, and a self-motivated, adaptable, innovative, and independent worker. Creative and proactive thinker and problem-solver with high-level organizational, research, and product-sourcing skills. Computer-literate: ability to navigate various programs, including Google Suite, HMS, Unifocus, Trip Advisor, Yelp, OpenTable, and social networking platforms. Proven professional networking, partnership sourcing, and negotiating skills. Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. Our mission is to be the best-loved operator of one-of-a-kind luxury properties and experiences. We are best loved because we are intimate, stylish, soulful, and deeply personal. J-18808-Ljbffr
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