Askq Lifestyle Assistant (Maternity Leave Replacement), Milan
Social network you want to login/join with:AskQ Lifestyle Assistant (Maternity Leave Replacement), MilanClient:QuintessentiallyLocation:MilanJob Category:OtherEU work permit required:YesJob Reference:45b58ddc099bJob Views:9Posted:13. 02. 2025Expiry Date:30. 03. 2025Job Description:The AskQ Team - Lifestyle Assistant (Maternity Leave Replacement) will be part of the Operations Team and will provide support and work on members' requests (i. e.
travel organization, restaurant reservations, on-site assistance at tourist destinations, event ticketing). We are currently looking for an 8-month maternity coverage - with the possibility of full employment at the end of the contract. ResponsibilitiesDirect customer support: by phone, email or chat;Management of administrative requests (reservations, shipments, reservation changes, quotations etc.
);Search for travel quotes and any reservations;Entering and processing customers' data on CRM;Customer requests tracking on CRM;Interaction with colleagues from other departments and suppliers to exchange useful information for guaranteeing a high level of service to the end user. QualificationsExcellent verbal and written communication skills;Previous experience in tourism/hospitality industry;In addition to the Italian language, a fluent/professional knowledge - both written and oral - of the English language is required.
French, Spanish, or German are to be considered a plus;Knowledge of Salesforce CRM is to be considered a plus;Excellent organizational skills: ability to plan work at a high pace, to work in a team and to manage the unexpected (problem solving). Hours of WorkWorking hours: Work is based on shifts;Workdays: 40 hours spread over 5 days per week (8 hours per day) - with two days off per week.
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