Assistant Bar Manager PALERMO

Assistant Bar Manager
Palermo
Sicilia, PALERMO

Villa Igiea reopened on May 2021 completely refurbished after almost two years of renovation work.

It shows contemporary design while maintaining its Liberty soul.

The hotel has 100 rooms and suites, overlooking the flourishing gardens and the Gulf of Palermo.

Well-known Chef Fulvio Pierangelini leads the kitchen brigade and conceive the hotel culinary offer.

A beautiful Wellness Centre is available for relaxation and body care while sports lovers will find a spacious and well-equipped fitness room.

The property is enriched by a see front swimming pool for the exclusive use of Guests.

**La Posizione

**ASSISTANT BAR MANAGER

**Main purpose**:

The Assistant Bar Manager supports the Bar Manager in overseeing the efficient running and profitability of the bar and light meals service according to our standards and procedures, in order to provide an exceptional experience to our Guests.

Reports to: Bar Manager.

**Main duties & responsibilities**:

- Support the Bar Manager in providing friendly, attentive and timely service in order to create an exceptional experience for all of our Guests;

- Ensure that policies and procedures are complied with the highest standard of service;

- Support the Bar Manager in accomplishing bar staff's objectives by orienting, training, scheduling, coaching, and counselling them;

- Support the Bar Manager in recruitment and selection process;

- Support the Bar Manager in achieving the department financial objectives working closely with management and overall team;

- Comply with H&S national rules;

- Maintain a professional relationship with Guests and colleagues;

- Anticipate Guests needs and handle guest complaints;

- Support the Bar Manager in managing and developing staff in everyday operations according to our standard and procedures;

- Monitor stock levels and align to the department financial objectives.

- Handle administration tasks as required.

**Competencies required**:

- Team Management & Collaboration: be a role model for team work, reward and encourage positive team play.

He/she will engage the Team Members, with a open communication, regular feedback and promoting a culture of trust, honesty and respect.

- Communication: communicate effectively and in an appropriate manner, using the most suitable channel and tailoring the approach to the audience.

He/she shares information across the business in a timely manner to inform better decisions.

- Personal effectiveness & Emotional intelligence: Self-awareness and self-control are a must.

Able to establish mutually beneficial relationships with others.

Set clear goals and expectations and identify clear priorities.

Meet deadlines and complete tasks and projects successfully.

- Business orientation: Create an understanding amongst all the departments of how department performance impacts the business.

Create action plans to improve performance when not meeting company requirements.

- Self & team developer: enthusiastic supporter of learning and development.

Inspire and motivate others to achieve superior performance and to take on new learning opportunities.

Discuss, plan, track and support own and team development and professional growth.

**Other requirements**:

- Fluent in Italian and English.

A third language is preferred;

- Sound professional experience in a similar role in luxury hotels and/or bars at international level;

- Certificate as Professional Barman;

- Certificate as Sommelier is preferred;

- Evidence of self-development through specialized courses, conferences/workshops;

- Able to use software for management of F&B - Familiar with Microsoft Office package.

**We offer**:

- Seasonal contract according to C. C. N. L.

Settore Turismo;

- Learning & development activities;

- Career opportunities within Rocco Forte Hotels.

**Workplace**: Villa Igiea Hotel, Via Belmonte, 43, 90142 Palermo.