Assistant General Store Manager - Orefici 11 Milano

Assistant General Store Manager - Orefici 11
Milano
Lombardia, Milano

Do you want to leave your mark and drive the consumer experience in our unique multi-brand store in the world?

**We're looking for an outstanding Assistant General Store Manager to join our Orefici 11 team based in Milan.

OREFICI11 is an innovative retail space that features products from The North Face®, Timberland®, Napapijri®.

Housed inside a historic building at 11 Orefici Street in Milan, Italy, the store will deliver a unique retail experience featuring The North Face®, Timberland® and Napapijri®, with other VF brands periodically showcasing their premium collections.

Surrounded by international offices and high-street retail brands, the 22, 000 square-foot space will span three levels and feature advanced technology to deliver immersive brand experiences and virtual journeys through the store.

**As Assistant General Store Manager, you will lead and nurture a team, whilst displaying your own initiative to drive sales and customer satisfaction.

**Let's talk about the role!

We believe you, as Assistant General Store Managers, have a great opportunity to develop your full potential with us.

That's because we offer the support of a global organization and empower our people to take responsibility at store level.

**How you'll make a difference

We expect that our Assistant General Store Manager helps deliver memorable sales experiences by:

- Be responsible for store and staff organization

- Focused on the achievement of sales target across all brands, interacting and collaborating with brands and brand teams

- Guide, motivate and support the store team in ensuring a customer-oriented approach

- Implement our established retail processes while striving to improve them

- Monitor key retail operating procedures

- Present performance metrics reports and demonstrate understanding of KPIs to improve store results

- Manage and optimize in-store custumer flow to ensure ONE VF approach

- Drive the highest level of customer satisfaction through premium service

- Make sure the store has an attractive aesthetic, in line with the brand's visual merchandising policies

- Ensure high level of people engagement and commitment towards the store's goals

- Conduct performance appraisals and 1:1 on a regular basis with the team to assess training needs and build career development path

- Coaching sales staff as needed

- In charge of planning team shift using internal management systems

- Share targets and achievements to all team, coaching and motivating them to grow

- Working closely with HR on recruiting and team management

**What makes you the perfect Assistant General Store Manager?

**:

- You love interacting with customers.

The joy of helping a customer find the perfect product is special and you get that.

Working in a store can be demanding, no problem for you, as you are resilient and self-driven.

- You know how to develop a great team who share your passion and vision to make every shopping experience outstanding.

You take pride in mentoring employees, seeing them grow and having fun too!

- You have experience in all facets of running a store, including budgeting and planning, retail operations and merchandising.

- You have excellent written and verbal communication in both Italian and English

- You are proficient in the use of MS Office and different POS systems.

- You are flexible when it comes to working weekends, evenings, and holidays as necessary

- On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

**What's in it for you?

We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates.

When it comes to benefits, we're the total package.

Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!).

And we offer the same.

Only different.

Along with this you will have:

- Career ownership, enabling you to build your knowledge and experience across different brands

- A supportive feedback-based culture where respect and integrity guide us in what we do

- Tailored training.

From induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personally

**Free to Be

We strive to foster a culture of belonging based on respect, connection, openness and authenticity.

We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

**If you liked what you have read and want to join our team then we would be keen to hear from you!