Assistant Store Manager
ASSISTANT MANAGER
Badiani is an Italian brand with Gelaterias in the UK, Italy, Spain, and France!
Founded in 1932, we proudly carry our **unapologetically Italian heritage** into every scoop, sharing our **Florentine roots** and **gelato-inspired traditions** with the world.
Since entering the UK market in 2016, we've been serving **scoops of joy** that add **colour** and delight to the lives of thousands daily through our beautiful concept stores and **award-winning GELATO**.
Our commitment to **artisanal craftsmanship** ensures that each creation is a celebration of the **beauty in the process**, meticulously crafted to perfection.
As a **fast-growing team**, we collaborate passionately to **sprinkle joy** into both our colleagues' and customers' lives.
With exciting expansions planned for 2025, including new market entries and growth in our E-commerce and B2B platforms, we remain dedicated to **cherishing our community** by fostering a **gelato-inspired ecosystem** that promises sweet rewards for everyone in the long run
**What you will be doing**:
We are looking for an enthusiastic Assistant Store Manager who will support the Store Manager in driving the business, embedding change and improving our store performance.
You will support the Store Manager in implementing fantastic standards, maximising sales and delivering fantastic customer experiences every day.
**Key Responsibilities include**:
- Deliver excellent service to ensure high levels of customer satisfaction.
- Motivate the sales team to meet sales objectives by training and mentoring staff.
- Support the Store Manager in creating business strategies to attract new customers, expand store traffic, and enhance profitability.
- Train, and oversee new staff.
- Respond to customer complaints and concerns in a professional manner.
- Ensure store compliance with health and safety regulations.
- Support the Store Manager in developing and arranging promotional material and in-store displays.
- Prepare detailed reports on buying trends, customer requirements, and profits along with the Store Manager.
- Undertake store administration duties such as managing store budgets and updating financial records.
- Monitor inventory levels and order new items
- Deputise in the absence of the Store Manager
**What were looking for**:
- Previous retail management experience
- Share our love for food!
- Passion for customer service
- Available to work flexible hours
**Benefit**:
- Competitive salary
- Monthly incentives
- Daily food & beverage allowance
- 2 days off per week
INDMANAGE
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