Assistant Store Manager
Il Contesto**:
- Our client is Pomellato: the first global luxury Italian fashion fine jeweler, unconventional, colourful.
We are currently looking for an Assistant Store Manager for the boutique located in Via Condotti, Rome.
**Il Ruolo**:Main Responsabilities
- Assist the store manager in all areas of the business
- Responsible for driving sales in order to reach goals and assist with sales in the boutique at busy time
- Responsible for all administrative work, e. g Cash Register reports, Petty Cash, Handling of supplier invoices for Kering Finance Shared Services, Daily Cash logsheet, (also see reports)
- Oversee the stock: ensuring a smooth inventory, handling of buyback, RTV, pricing the stock etc.
Ensuring all creations are shipped in a correct and fully ensured way
- Train and lead the team to provide excellent customer service and high performance
- Be an ambassador of the brand: assist the store manager with all clienteling activities and with the management of high-profile client relations (identify customer's needs and build long-lasting relationships with all customers)
- Preparing and writing reports (daily, weekly, monthly) within the given deadline also in a comprehensive manner, e. g Daily report, weekly report, Store Conso, Monthly report, Time Attendance, "Kasse Bank", OPOS list, 2byday list (Clienteling report)
- Maintain the look of the store ensuring it is inviting and welcoming (including all maintenance matters); ensure the full sharing and execution of the corporate strategies and procedures.
- Analyze and interpret performance information to support improvement of the team
- Manage staff performance, shifts, duties, holidays and absences
- Work with external partners (e. g hotels/concierges) to create business opportunities
- Review and implement systems, processes and procedures to ensure the smooth, safe and efficient running of the store
**I Requisiti**:
- At least 3/5 years of experience in the position, gained in a very customer service focused environment, and with a genuine passion for luxury;
- Strong communication and interpersonal skills;
- Positive attitude, enthusiastic and team oriented;
- Fluent in Italian and English; Knowledge of any other language is greatly appreciated;
- Good knowledge of MS Office and Outlook is also required
- Problem solving
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