Assistant Store Manager Fidenza Mk Fidenza

Assistant Store Manager Fidenza Mk
Fidenza
Emilia Romagna, Fidenza

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you — Service Lead the team of Jet Set Ambassadors to ensure they are prioritizing exceptional customer experiences to drive loyalty and repeat business. Ensure Jet Set Ambassadors maintain client communication through utilizing all available clienteling apps. Proactively manage client database and utilize information to increase sales. Maintain floor presence and lead by example. Provide coaching and support to assist Jet Set Ambassadors in resolving customer service issues, empowering the teams to make decisions in the customer's best interest. Ensure to add additional revenue through local customer events in collaboration with management team. Sales Meet and exceed sales goals holding self and team accountable for the results. Analyze reports, and develop action plans to ensure expectations are met or exceeded. Track and communicate business results and opportunities, driving sales and product knowledge. Ensure sales and unit goals are set for Jet Set Ambassadors and communicated to ensure understanding. Job Description Assistant Store Manager Operations Ensure store maintenance and auditing programme is aligned to Brand standards. Ensure integrity of Inventory Control through bi-annual inventories. Ensure loss prevention is a key priority, assuming responsibility for taking quick action on early indications of any loss, collaborating with LPRM. Collaborate with Store Manager and DVM to implement and maintain all visual merchandising directives and ensure execution of effective strategies. Partner with logistics and product teams to ensure appropriate assortment for the store, using product tools effectively to maintain size and style integrity. Ensure all the Company Communication Platforms are used effectively, and relevant actions taken. Technology Proficiency Highlight the importance of leveraging technology for inventory management, sales analysis, and customer engagement. Job Requirements: Relevant proven retail and management experience with a fast-paced retailer. Able to work and to collaborate as a charismatic and inspirational leader. Technology proficient, knowledge and use of leveraging technology to drive sales and customer experience. Able to work under pressure and to thrive in a fast-paced, challenging environment. Excellent organizational, interpersonal and follow-up skills with attention to detail and accuracy. Proficiency in Retail KPIs and Microsoft Office. Fluent English. We are an Equal Opportunity Employer M/D/F/V — At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V J-18808-Ljbffr