Associate Account Manager Amazon Business
Italian and English language required
- 2 to 4 years of experience in Sales managing a large portfolio of accounts
- BA/BS required
- Strong quantitative skills
- Exceptional and effective verbal and written communication skills
- Outstanding attention to detail and organizational skills
- Ability to work independently, as well as part of a team, on multiple projects
Job summary
Amazon is now reinventing on behalf of the business customer and focused on building Amazon Business, the B2B marketplace on Amazon that provides business customers with the pricing, selection and convenience of Amazon, with features and benefits designed for businesses of all sizes.
For this reason, we are recruiting the best talents to make this vision a reality across the globe.
B2B represents an incredible opportunity to address a vast new segment and customer base and is an area of high investment for Amazon.
We are focused on building solutions to enable business customers to discover, research, and buy products and services from a wide selection, across multiple devices, marketplaces and regions.
Our customers include individual professionals, small businesses to large institutions (and everything in between) that buy in either high frequency or in bulk quantities.
Our business customers have different needs than the traditional Amazon customer and thus we have to reinvent everything from how we display our selection, price our products, and provide the right customer experience.
**Roles and Responsibilities**:
- While always placing the customer first, execute daily, weekly, and monthly targets in support of operating objectives
- Develop regional territory plans and report on them monthly
- Drive Customer satisfaction
- Understand and mechanize the inputs and outputs of the business
- Partner with Sales Operations and Marketing to test, measure, and execute acquisition ideas
- Partner with Category and Product Management teams to provide customer perspective as well as customer-driven product improvement ideas
- Take ownership in the continued build-out and documentation of the infrastructure and processes of acquiring and onboarding Amazon Business customers
- Present results in weekly and monthly business review meetings to key internal stakeholders and executives
- Active listener and effective communicator
- Ability to prioritize and demonstrate relentless discipline in achieving goals
- Proven ability to influence others- Willingness to roll up his/her sleeves
- Knowledge of Source to Pay processes at large enterprises - Working knowledge of B2B sales, procurement processes, and experience working with senior management in large organizations
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