Associate Market Manager Milano

Associate Market Manager
Milano
Lombardia, Milano

Associate Market Manager

Coaches and supports customers* to be more successful on the company's platform, increasing value through comprehensive commercial conversations and interactions.

What you'll do:

- Begins developing relationships with customer* or their account team, including key buyers/decision makers

- Assists in creating opportunities (e. g. , progress meetings, fact-finding/exploratory meetings) to build customer account

- Develops understanding of customer's business issues through appropriate organization channels

- Recommends products, services, and insights that will meet customer needs

- Completes basic account plans that outline tactics to acquire and/or maintain business

- Acquires a basic understanding of how the department operates and fits into the larger organization

- Develops awareness of the policies, practices, trends, and information (including competitor information) that impact the organization and its customers

- Develops a basic understanding of the financial impact of decisions/solutions on the organization and its customers

- Guides accounts to valuable insights and presents insights that can benefit account and organization

- Gathers data/information on potential ideas and solutions to address a business need

- May document components of a business case for change at the direction of more senior colleagues

- Develops a working knowledge of the company's standard contract terms and conditions by reading product literature, contracts, and asking questions of peers

- Learns when to partner with legal resources to modify or adjust standard contract terms

- Learns the contract negotiation process and how to complete contractual arrangements

- Exchanges simple information in straightforward situations to gain the support of others

- Proactively seeks help from a manager when needed to address areas of difference and ensure agreements among all parties

- Assists in conducting straightforward cost, benefit, and risk analyses of possible solutions and the implications not reaching an agreement

- Identifies the key stakeholders in decision making for the account

- Develops understanding of standard offerings and major areas of expertise

- Builds a working knowledge of products, technologies, offerings, etc. , within scope of responsibility

- Develops a broad understanding of competitors' standard products and services

- Understands the importance of developing rapport and maintaining ongoing business relationships with colleagues and external customers

- Learns about customer's* key leaders/decision makers from internal customer relationship management system

- Develops basic understanding of customer's* industry and competitive market and/or uses company's tools to access market-specific information and insight

- Attends meetings with customers* to understand needs and expectations

- Learns the metrics to assess the performance of products, services, and solutions against customer* needs/expectations

- Develops key value proposition statements, case studies, or uses proof points to demonstrate the value of the company's products, services, and solutions

Who you are:

- Bachelor's Degree in a related field or equivalent professional experience

- Functional/ Technical Skills

- Proficiency in English + local language of the market(s)

- Proficient communicator

- Growing knowledge of sales techniques

- Some account management experience preferred

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All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.