Associate Marketplace Consultant - Italian, Strategic Account Services, Europe Milano

Associate Marketplace Consultant - Italian, Strategic Account Services, Europe
Milano
Lombardia, Milano

Associate Marketplace Consultant - Italian, Strategic Account Services, Europe Job ID: 2890150 | Amazon Development Center (Romania) S. R. L. - A91 As a Marketplace Consultant, you would be a part of the Strategic Account Services (SAS) Team of Retail Business Services. You will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Seller Partners. The Amazon Essentials Program helps small and medium-sized businesses on Amazon. Our team of consultants provides strategic advice with a data-driven, collaborative, and customer-focused approach. Your objective is to support Selling Partners to drive their business growth and program satisfaction by working backwards from their individual targets and developing a roadmap together with your Selling Partners. Key Job Responsibilities Manage a portfolio of 15-20 Sellers to drive sustainable revenue growth, based on a solid understanding of marketplace programs, tools, and processes. Analyze customer data on the efficiency of listings, selection, supply chain, advertising, and deals and provide strategic recommendations to maximize the sellers' potential. Implement and track metrics for recording the success and quality of the sellers in your Seller portfolio. Use key metrics to guide your work and uncover hidden areas of opportunity. Identify, qualify, and engage with prospective Sellers for SAS based on a clear understanding of our Sellers and their needs. Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the sellers and Amazon. Conduct deep dive analysis on seller issues and publish recommendations and action plans based on data to improve seller experience. Success will be measured by the performance of your sellers on input metrics and impact on creating a great customer experience for buying consumers. Develop a thorough understanding of the Amazon Marketplace ecosystem. Manage additional projects around our newly launched Paid Service, which includes process improvements, tool and content development, competitive analysis, and sales analysis. Conduct regular WBRs, MBRs with the sellers, highlight business metric performance and building action plans. BASIC QUALIFICATIONS 2 years of sales or account management experience in managing B2B business. Minimum B2. 2 level Italian Language Certification is Mandatory, C1 preferred. Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Experience analyzing data and best practices to assess performance drivers. A passion for developing an engaging customer user experience and ability to translate customer needs into business and product requirements. PREFERRED QUALIFICATIONS 3 years of sales or account management experience. Experience analyzing key open issues and resolution metrics for each of the managed accounts. High attention to detail and the management of multiple, competing priorities simultaneously. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Posted: February 3, 2025 (Updated 2 days ago) J-18808-Ljbffr