Associate Product Manager
YOOX NET-A-PORTER GROUP is the world leader in online luxury and fashion that comprises a complete luxury retail ecosystem.
The Group sells directly to customers globally through its own family of multi-brand online shops NET-A-PORTER, MR PORTER, YOOX and THE OUTNET.
The Group's Online Flagship Stores Division partners with many leading luxury brands to power their own e-commerce destinations.
The Group has 4. 3 million high-spending active customers globally.
As pioneers in bringing together the realms of technology and luxury, YOOX NET-A-PORTER satisfies the most discerning clientele with expertly curated products from the world's most coveted brands, personalised end-to-end service, the latest technology and inspiring content, all shaped by 20 years of insights into the modern shopper.
- Product Management and Technology are at the heart of YOOX NET-A-PORTER GROUP and are the driving forces behind its success.
Our in-house product and technology teams allow The Group to give customers and brand partners the best possible experience across content and commerce, and to continually innovate and lead the online luxury industry. _
Location: Our office in Zola Predosa
Here is a breakdown of what you'll be doing:
As an Associate Product Manager within the Core Platform Product Management team, you are responsible for evaluating opportunities and determining the roadmap for the evolution of the domain you're assigned. - You are accountable over the roadmap delivered by the team of engineers you work with- You determine and suggest improvements to product features. - You prioritize the implementation of new features and set specific timelines- You coordinate with the engineering team to deliver functional solutions- You define, implement and monitor KPI and use them to drive roadmap prioritization and issue resolution- You create support and training documents for internal and external users- You report to the Product Manager and collaborate with the overall product team. - You coordinate findings with the product team and align them with business goals- You contribute to defining the overall product vision for the area of your responsibility globally. - You train internal departments on new product features and provide support to customers. - You develop efficient customer communication and feedback channels. - You manage stakeholder expectations and weigh their needs against wider business benefits. - You actively manage communications with all your stakeholders ensuring everyone is updated.
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