Assurance Networking&Security Specialist Milano

Assurance Networking&Security Specialist
Milano
Lombardia, Milano

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Technology Sol.

Full Time / Part Time:  Full Time Contract Type:  Permanent At Vodafone, we're working hard to build a better future.

A more connected, inclusive and sustainable world.

As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world.

Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Provide to Vodafone Top Customers an excellent technical assistance.

The candidate will have to demonstrate and skills on networking and cyber security and will be a part of a high skilled team with advanced training sessions before taking in charge real Customers. She/He will demonstrate learning capacities and a proactive approach towards new technologies and tools.

Key Accountabilities & Decision Ownership • Manage in first person all technical requests on Top Vodafone Customers• E2E accountability on Customer for in life management (Incident, change and service requests)• Problem management• Customer Experience management• SLAs accountability Core competencies, knowledge and experience • Knowledge of Cyber Security fundamentals and tools• Certification in Firewalling technologies (i. e.

NSE2/4)• Familiar with troubleshooting• Knowledge of LAN protocols (DHCP, DHCP snooping, 802. 1x etc) and segmentation (VLAN VxLAN etc)• Flexible and open-mind attitude toward innovative services and new technologies• Good communication skills (speaking and writing) Must have technical / professional qualifications • Good English speaking, understanding and writing (at least B1)• CCNP certification or equivalent• Strong accountability and motivation • Academic Background: Engineering Degree  Our Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.

We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.

We actively encourage everyone to consider becoming a part of our journey.

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